General Manager Position

General Manager Position – Riverside Colorado

Location: Bellvue, CO

Reports To: Ownership

Position Type: Full-time, Exempt

Industry: Hospitality / Resort / Retail / Food & Beverage

Salary range: $60,0000-$70,0000 plus benefits based on

experience

About Riverside Colorado

Riverside Colorado is a unique destination in northern Colorado combining a boutique resort,

general store, and coffee cart in a stunning natural setting along the river. We are committed to

creating exceptional guest experiences while maintaining strong values around sustainability,

safety, inclusion, and respect for our staff, guests, and surrounding wildlife.

This is a hands-on leadership role. Our General Manager is a working leader who thrives in a

fast-paced, dynamic environment and is comfortable wearing many hats.

Position Overview

The General Manager is responsible for overseeing all day-to-day operations of Riverside

Colorado, ensuring smooth resort operations, exceptional guest experiences, and a positive,

safe work environment for staff. This role requires strong hospitality and retail experience,

operational expertise, comfort with technology and systems, and a willingness to jump in

wherever needed.

This is not a clock-in/clock-out position. Flexibility, ownership mindset, and a strong work ethic

are essential.

Key Responsibilities

Operations & Facilities

Oversee daily resort operations, including lodging units, general store, coffee cart,

shuttle service, and common areas

Ensure all guest units are clean, safe, and presentable; assist with cleaning when

housekeeping is not onsite

Maintain all common areas (restrooms, fire pits, cook areas, signage, lighting, etc.)

Supervise vendors, contractors, and service providers

Coordinate equipment maintenance and repairs with vendors

Act as incident commander during emergencies; manage on-site security when present

Maintain first aid kits and remain CPR/first aid trained

Staff Leadership & Culture

Create and manage staff schedules across all departments, including Facilities and Housekeeping

Manage housekeeping staff and laundry services

Assist with hiring, training, and termination of staff in accordance with company policies

Work closely with HR leadership to uphold company values and ensure a safe,

respectful workplace

Train all staff on systems, processes, and operational standards

Guest Experience & Reservations

Manage reservations and lodging inventory

Oversee Cloudbeds and all OTA platforms

Manage guest communications via phone, email, OTA messaging, and Whistle

Support special events, programming, and private parties in collaboration with the events

team

Schedule shuttle operators to ensure guest transportation needs are met

Retail, Inventory & Food Safety

Oversee purchasing and inventory for all departments, including food, beverages,

housekeeping supplies, general store, and coffee cart

Coordinate with Mishawaka’s restaurant on prepackaged goods needs

Ensure food safety standards and compliance are maintained. Must be food safety

trained to meet Health Department requirements

Administration & Systems

Ensure invoices are routed to bookkeeping in a timely manner

Review, update, and improve systems and processes across operations

Manage shared Google Drive and documentation

Participate in weekly operational meetings

Support sustainability initiatives with flexibility and practical implementation

Qualifications

Preferred college degree with an Associate or Bachelor's level of achievement

Advanced computer skills including Google drive, Excel, Canva or other intermediate

level graphics software

Minimum 3 years experience managing Cloudbeds software

Minimum 3 years experience in management at a corporate hospitality company●

Willingness to: Train and become a trainer on espresso machine, front desk clerk trainer,

manage and do housekeeping on a regular basis as needed and manage and do light

maintenance of the resort

Strong operational background with hands-on leadership experience

Strong organizational, communication, and problem-solving skills

Amenable to working evenings, weekends, and holidays as needed

Commitment to guest service, team culture, safety, and sustainability

Must have a clean driving record

What We’re Looking For

This role is ideal for someone who:

Takes pride in ownership and accountability

Is comfortable rolling up their sleeves and leading by example

Thrives in hospitality environments that require flexibility and adaptability

Cares deeply about team culture, guest experience, and the surrounding environment

How to Apply

Please submit your resume and a brief cover letter to [email protected] explain why

• you’re interested in Riverside Colorado and what excites you about this role.