Customer Care Representative- Receptionist

Customer Care Representative- Receptionist

High Point, NC 27265

Employment Type: Contract to Perm Job Category: Office Job Number: 56149750 Pay Rate: $14.00 / hour Temp to hire opportunity Hours: Tuesday-Saturday 9am-6pm $14/hr

Duties include:

• Warmly greet and welcome: Be the friendly face that welcomes every customer who walks through our doors.
• Phone proficiency: Answer incoming calls with professionalism and efficiency, directing inquiries to the appropriate departments.
• Customer navigation: Escort customers to the Sales, Service, Parts, or Finance departments, ensuring they feel comfortable and informed.
• Service & sales reminders: Proactively send text message reminders for scheduled services, upcoming sales events, and VIP consultations.
• Customer communication: Maintain clear and effective communication with customers, promptly addressing their questions and concerns.
• Administrative support: Assist with general administrative tasks as needed.
• Maintain a positive atmosphere: Contribute to a welcoming and engaging environment for both customers and staff.
• Data entry: Enter customer information into our database.

Qualifications include:

• Strong organizational skills: Ability to multitask and prioritize in a fast-paced environment.
• Tech savvy: Comfortable using computers, phone systems, and texting platforms.
• Positive attitude: A friendly and enthusiastic demeanor.
• Reliability and punctuality: A commitment to being on time and dependable.
• Exceptional customer service skills: A genuine desire to help people and create positive experiences.
• Excellent communication skills: Clear and concise verbal and written communication.