Community Liaison & Operations Manager (ABA)

Embark on Your Next Big Adventure with Treetop ABA

Position: Community Liaison & Operations Manager (ABA)

Location: Wilmington, NC

Role: Hybrid Transition (Initial Field-Based Outreach to Onsite Clinic Management)

Salary: $60,000 – $70,000 annually, based on experience

Discover a Career With Purpose

At Treetop ABA, we are explorers at heart—charting new paths to help children grow, learn, and thrive. Every child’s journey is unique, and we are dedicated to guiding families toward the support they need.

We are seeking a Community Liaison / Operations Manager: a natural connector, strategist, and problem-solver. This is a dynamic, two-phase role: you will start by building the community presence that fills our clinic, then transition into "running the show" as our onsite leader.

Your Mission: From Outreach to Operations

This role is designed for someone who thrives on variety—one day grabbing coffee with a pediatric practice to build a referral bridge, and the next coordinating clinic workflows and staff schedules to ensure excellence.

Phase 1: The Community Liaison (The Launch) You will be the face of Treetop ABA, introducing pediatricians, schools, and local organizations to our life-changing work. Your goal is to build the relationships and referral pipelines that will make our new clinic a success.

Phase 2: The Operations Manager (The Flight) Once the ABA clinic is up and running, you will transition into the onsite Operations Manager. You will oversee day-to-day clinic functions, staff coordination, and administrative tasks, ensuring our families and clinicians have everything they need to succeed.

Key Responsibilities:

• Relationship Building: Develop and nurture partnerships with pediatricians, behavioral health professionals, and schools throughout the region.
• Clinical Operations: Assist in overseeing daily clinic workflows, staff scheduling, and administrative efficiency.
• Family Advocacy: Ensure families feel supported from their first referral through their entire journey with us, maintaining clear and empathetic communication.
• Strategic Growth: Identify untapped networks across the state and track outreach insights to guide our expansion in Virginia.
• Problem Solving: Address operational challenges with a flexible mindset, streamlining processes to improve service delivery.

Requirements

The Tools You’ll Need

We are looking for a candidate who combines the heart of a community advocate with the organizational mind of an operations expert.

Qualifications & Requirements:

• Experience: 2+ years of experience in ABA intake, healthcare operations, or healthcare marketing/administration.
• Location: Must live within commuting distance of Virginia Beach.
• Mobility: Must have a reliable vehicle and be comfortable with frequent regional travel during the outreach phase (mileage reimbursed).
• Skills: Exceptional organizational and customer service skills. You should be the type of person who solves a tricky challenge before your second cup of coffee.
• Mindset: A strong communicator who works well independently and as part of a clinical team.

Benefits

Why Join the Treetop ABA Crew?

• Competitive Salary: $60K–$70K depending on experience plus bonus
• Benefits That Support You: Medical, Dental, Vision, 401(k) with company match, generous PTO & paid holidays
• Pathways for Growth: Join a fast-growing organization with room to advance
• Purposeful Impact: Every connection you make helps a child access the care they deserve

This isn't just a job-it's an expedition with a mission. If you're ready to combine your professional strengths with a passion for helping families, let's start the journey together.

Apply today and begin your adventure with Treetop ABA.

Treetop ABA is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.