Administrative Specialist I/II – Welcome Center

Administrative Specialist

At the Larimer County Department of Human Services, we strive to be responsive and provide timely resources in partnership with our community so that individuals and families are healthy, supported, and safe. We are seeking a highly motivated, innovative, and enthusiastic staff member to join our Operations and Organizational Development Division as an Administrative Specialist. Administrative Specialists provide meaningful, fast-paced work that positively impacts the community in support of this mission. We are seeking motivated individuals that have a passion for helping members of their community by creating a comfortable, welcoming, and inclusive client experience as the first point of contact for our department. Administrative Specialists work with a team to greet walk-in customers, help direct people, route paperwork appropriately, and support clients in identifying Human Services and community resources. This position is 100% in the office, Monday-Friday, 8-5 pm. Three professional references with valid contact information are required to be submitted as part of this application.

Responsibilities

What you'll be doing:

• Providing front-line customer service for the department.
• Answering questions and explaining County and departmental policies, rules, and procedures.
• Researching information and directing inquiries or paperwork to the right place.
• Drafting responses to communications based on established policies and procedures.
• Scheduling work orders, service calls, and department activities.
• Tracking activities and maintaining accurate logs.
• Assisting with onboarding and training new or temporary administrative staff.

To view the full job description, visit: https://www.larimer.gov/hr/careers/job-descriptions#/app/detail/Administrative_Specialist_I OR https://www.larimer.gov/hr/careers/job-descriptions#/app/detail/Administrative_Specialist_II

What We're Looking For

• Professional, polite, and customer-focused attitude.
• Comfortable using computers and handling general office tasks.
• Clear and concise communication skills—both written and verbal.
• A genuine desire to help others and provide great service.
• Strong organizational skills with the ability to prioritize multiple tasks.
• A team player who also works well independently.
• Ability to understand and follow department and County policies.
• Builds strong working relationships with colleagues, partner agencies, and the community.
• Bilingual in Spanish is a plus.

Qualifications

All candidates will be screened for the following required minimum qualifications. Any candidate who does not meet all of the qualifications listed as required will be eliminated from the process. Depending on qualifications, this position could be hired as an Administrative Specialist I or II.

• Administrative Specialist I: Must be at least 18 years of age. One (1) year of experience in a directly related field or in the performance of similar office administrative duties and responsibilities required.
• Administrative Specialist II: Must be at least 18 years of age. One (1) year experience as an Administrative Specialist I or two (2) years of experience in a directly related field or in the performance of similar office administrative duties and responsibilities required.

Benefits

Here's what Larimer County offers for all Regular, Limited Term, and Appointed positions: • Medical, Dental, and Vision benefits • FSA or HSA (depending on the medical plan) • Short- and Long-Term Disability • Employee Assistance Program • Basic Life/AD&D Insurance • Accident and Critical Illness Insurance • Retirement Plan 401(a) with employer match • 457(b) Deferred Compensation • Generous paid time off, including vacation, sick leave, and holidays

Supplemental Information

The typical schedule for this position is Monday-Friday 8-5pm. This is not a remote or hybrid position. It is located 100% in the office and could be located at one of the following three locations or be asked to rotate to cover based on staffing needs: 1501 Blue Spruce Drive, Fort Collins, CO; 2555 Midpoint Drive, Fort Collins, CO; 200 Peridot Avenue, Loveland, CO.

All new employees and rehires will be required to submit fingerprints for a CBI criminal background check (c.r.s. 26-6-104).

All staff working in the Options for Long Term Care Unit, Adult Protection Unit, or Office on Aging will be required to submit information for a Colorado Adult Protective Services data system check (c.r.s. 26-3-1-111).

An offer of employment is contingent upon the successful completion of required pre-employment checks or testing. All application components must be submitted by 11:59 PM MT on the closing date listed. Larimer County is an Equal Opportunity Employer and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.