Receptionist

Campus Receptionist

Primary Purpose: Under moderate supervision, respond to inquiries from staff, students, parents, and the public; provide requested information and/or referral to the appropriate parties; direct visitors; and provide general clerical support for the efficient operation of the campus.

Qualifications:

Education/Certification: High school diploma or GED

Special Knowledge/Skills: Ability to operate multi-line phone system Effective public relations, organization, communication, and interpersonal skills Ability to speak, read, and understand English Ability to read and comprehend instructions Ability to effectively present information in one-on-one situations Proficient in keyboarding, 10-key numerical data entry, and file maintenance Experience: At least one year of clerical experience in an office setting

Major Responsibilities and Duties:

Reception and Phones:

Receive and direct incoming calls, take reliable messages, and route to appropriate staff. Greet visitors (e.g. public, parents, students, substitutes, vendors, etc.) respond to their inquiries and/or direct them to appropriate personnel in accordance with district policies and procedures regarding building security. Maintain visitor log and issue visitor passes. Respond to emergency calls and notify appropriate parties to address immediate safety and/or security issues. Receive deliveries and disseminate materials and information to the appropriate parties.

Other:

Provide clerical assistance as needed. Compile, maintain, and file all reports, records, and other documents as required. Maintain confidentiality. Perform other duties as assigned.

Supervisory Responsibilities: None.

Working Conditions: Mental Demands/Physical Demands/Environmental Factors: Continuous sitting. Repetitive hand motions including reaching. Frequent keyboarding and use of mouse. Occasional light lifting and carrying (less than 15 pounds). Work with frequent interruptions; maintain emotional control under stress.