Night Auditor

Job Title: Night Auditor

Department: Front Office
Reports To: Front Office Manager / Hotel Manager
Job Type: Full-Time or Part-Time
Schedule: Overnight Shifts (typically 11 PM - 7 AM)
Location: Country Inn & Suites - Atlanta, GA

Job Summary:

The Night Auditor is responsible for overseeing hotel operations during the overnight shift. This includes balancing daily financial transactions, running end-of-day reports, assisting guests with late check-ins or early check-outs, and ensuring the safety and security of the property during nighttime hours. The ideal candidate is detail-oriented, reliable, and able to work independently with a strong focus on guest service.

Key Responsibilities:

• Perform nightly audit of hotel revenue and reconcile daily financial activity.
• Prepare and distribute end-of-day reports for management and accounting.
• Check guests in and out, process reservations, and handle guest inquiries or complaints.
• Monitor lobby and public areas to ensure safety and cleanliness during overnight hours.
• Verify and balance charges, payments, and room rates in the property management system (PMS).
• Handle cash, credit card transactions, and deposits accurately.
• Ensure all front desk tasks are completed, including setting up the next day's reports, wake-up calls, and communication logs.
• Respond to emergency situations and follow hotel safety and security procedures.
• Communicate effectively with housekeeping, maintenance, and management teams regarding any issues that arise overnight.

Qualifications:

• High school diploma or equivalent required; hospitality or accounting background preferred.
• Previous front desk or night audit experience preferred.
• Proficiency with hotel property management systems (e.g., OPERA, OnQ, Cloudbeds, etc.).
• Strong math and computer skills.
• Excellent customer service and problem-solving skills.
• Ability to work independently and remain alert during overnight hours.
• Must be reliable and punctual.
• Ability to stand for long periods and occasionally lift up to 25 lbs.

What We Offer:

• Competitive hourly wage + potential shift differential
• Paid training
• Opportunities for advancement
• Hotel and travel discounts
• Supportive work environment