Administrative Specialist

Job Title

We're looking for a dependable and customer-focused team member to support the smooth daily operations of our organization. This role is ideal for someone who enjoys helping people, staying organized, and keeping a workplace running efficiently.

Duties and Responsibilities

What You Will Do

• Monitor gate access and greet visitors professionally
• Answer and transfer phone calls, and assist guests using the visitor management system
• Handle incoming mail, packages, and deliveries
• Maintain a clean, organized, and welcoming reception area
• Provide excellent customer service by answering inquiries and assisting internal and external customers
• Perform a variety of administrative tasks, including:
• Maintaining and updating files and records
• Creating and maintaining spreadsheets
• Composing correspondence
• Entering data and processing work orders
• Copying, scanning, filing, and managing electronic documents
• Ordering and inventorying office supplies
• Assisting with record requests
• Support office operations by helping prepare payroll, explaining policies and procedures, processing and distributing orders, preparing invoices, and scheduling meetings and appointments
• Transcribe meeting minutes, maintain office calendars, and assist with newsletters, press releases, publications, and emails
• Generate and distribute monthly and weekly reports, including cash deposit reports
• Conduct research and arrange business travel for staff
• Follow workplace security, safety, and confidentiality protocols
• Perform other duties as assigned

Education, Experience, Licensing

What We're Looking For

Education & Experience

Requires any combination of education and experience equivalent to:

• High school diploma or GED
• One year of clerical, customer service, or related experience

Required

• Valid driver's license with a good driving record
• Strong communication and multitasking skills
• Ability to stay calm and organized in a fast-paced environment
• Understanding of confidentiality, office procedures, and visitor/phone management systems

Supplemental Information

Work Schedule: Monday–Friday, 7:30 AM to 4:00 PM

Why Join Us?

In this role, you will be an important part of keeping daily operations running smoothly and ensuring visitors, staff, and customers receive excellent service. You'll work with a supportive team, develop your administrative skills, and help create a welcoming and efficient environment for everyone who enters the workplace.

About the Department

Lee County Public Safety is committed to protecting the community through high-quality emergency and safety services. The department oversees key operations such as emergency medical services, emergency management, communications, and public safety support. Our teams work together to maintain a safe, prepared, and responsive environment for residents and visitors across Lee County.

About Lee County

Lee County is located in beautiful Southwest Florida and is home to over 800,000 residents. We are dedicated to serving our community with high-quality services and a focus on sustainability and innovation. Join us in making Lee County a great place to live, work, and visit.