Commercial Insurance Account Assistant

Commercial Insurance Account Assistant

Join Our Team as a Commercial Insurance Assistant!

O'Neill Insurance, a culture-driven insurance agency in Wadsworth, Ohio, is looking for a detail-driven, upbeat, and self-motivated professional to join our growing Commercial Lines team as a Commercial Insurance Assistant. In this role, you'll partner closely with our Commercial Account Managers to help deliver a best-in-class client experience by providing exceptional administrative support and producing accurate, timely work.

No prior insurance experience is required—we'll teach you what you need to know. We also offer a hybrid in-office/remote work schedule for added flexibility. This position offers a clear path for professional growth, including potential advancement into an Account Manager role.

What You'll Do

• Prepare and organize insurance forms, documents, and other essential materials
• Keep client records up-to-date and accurate using our Agency Management System
• Serve as a key point of contact, communicating with clients and insurance carriers to provide information and resolve questions
• Assist clients with billing inquiries, claims, and other service needs
• Partner with Commercial Account Managers to support client retention and contribute to new business growth

What We're Looking For

• Strong work ethic and commitment to delivering high-quality work
• Ability to quickly learn and adapt to new concepts, technology, and automation tools
• Collaborative, team-first mindset
• Exceptional attention to detail and accuracy
• Clear and professional communication skills, both written and verbal
• Continue building your skills with the support of our continuing education and training opportunities

Compensation and Benefits Package for Full-Time Employees:

• Competitive Compensation
• Medical, Dental, Vision, Life & Disability Insurance Plan – 100% paid for Employee
• Paid Holiday, Vacation, and Sick Time
• 401(K) Plan with Employer Contribution
• 30 Hours Per Year to Volunteer for a Non-Profit Organization
• Birthdays off
• Parental Leave
• Hands-on Training
• Career Growth Opportunities
• 100% Paid Continuing Education and Professional Development
• Mon-Fri Schedule