Veterinary Receptionist

Veterinary Receptionist

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: making and answering phone calls, texts, emails, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key, along with amazing customer service!

Ideal Candidate

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
• Energetic people-and-pet person with excellent work ethic and social and organizational skills
• Be compassionate/caring
• Willing to work flexible hours including weekends
• Can work individually, as well as on a team
• Self-starter personality that can complete daily tasks without the need for constant direction
• We are open to either a full-time or part-time candidate.

Skills, Knowledge, & Expertise

• Prior Customer Service Experience
• Must be able to lift 40 lbs.
• This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowance
• Hands-on and E-training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician Students

About Haile Plantation Animal Hospital

Haile Plantation Animal Clinic is a multi-doctor, AAHA-accredited hospital committed to blending modern medicine with genuine care and compassion. Our facility is equipped with advanced technology, including digital full-body and dental x-rays, ultrasound, surgical and cold therapy lasers, and electronic medical records (Cornerstone). With a spacious layout, we have a separate surgery and recovery building (yes, a building!) to enhance patient care and allow our teams to perform procedures in the most beautiful hospital. We are passionate about teaching and learning, often hosting veterinary students and giving back to the profession we love.

Our Hiring Process

Stage 2: On-Site Hospital Team Interview Stage 3: Offer Stage 4: Hired Stage 1: Initial Screen

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