Customer Relations Representative – State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

As a Customer Relations Representative - State Farm Agent Team Member with Alan Naguit - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications:

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $50,000.00 - $60,000.00 per year

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

I began my career with State Farm right out of college as a team member in 2009. After working hard, learning the business, and proving myself, I earned the opportunity to open my own agency in 2013. I became an agent because I truly believe in State Farm's mission — to be there for people on their worst day and help them protect and pursue their dreams. Community involvement is important to me, and my team and I donate both time and resources to support local education. Inside the office, we're committed to creating an environment where people can learn, grow, and build a profitable career. We also celebrate team achievements through a structured bonus program, recognizing the hard work and dedication that drives our success.

Our office is located in Daly City. Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member. Additional languages spoken: Spanish and Tagalog.