Scheduling coordinator/ Office Staff

Scheduling Coordinator/Office Staff

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as a Scheduling Coordinator, you will feel appreciated, recognized, and rewarded.

Do you:

• Enjoy serving others?
• Place importance on details in your work?
• Excel at matching caregivers with clients?
• Enjoy building relationships with clients and caregivers?

We have an opening for a Scheduling Coordinator who can answer yes to these questions. At SYNERGY HomeCare we create a world of care at home for all, which means you will have the opportunity to support a dedicated team who cares for a wide variety of people; spanning all ages and all abilities. We are seeking a Scheduling Coordinator to join our independently owned and operated national agency.

Intake Coordinator Benefits include:

• Paid earned vacation
• Liability Insurance, Supplemental insurance, Workers' Compensation coverage, and unemployment insurance.
• Bonuses available for each milestone
• Mileage compensation

Scheduling Coordinator/Office Manager Primary Responsibilities:

• Schedule caregivers with clients and communicate with all parties
• Confirm and update caregiver availability including vacation, sick time, and holidays
• Document skills and attributes of caregivers to ensure strong matching to clients
• Follow up with new caregiver hires to explain the scheduling process
• Establish a great rapport with caregivers and clients
• Conduct new-hire orientation and assist with training
• Communicate with client's families and the VA
• Occasional job duties could include billing invoices
• Communicate with nurse and ensure quarterly visits are maintained
• Conduct in-home assessments with new clients
• Coordinate with owner and other office staff to ensure smooth business operations

Scheduling Coordinator Requirements:

• Experience – One year of experience in a home care setting preferred
• Education – High school diploma
• Skills – Exceptional customer service skills, time management skills, excellent communication skills
• Characteristics – This is an autonomous position, so we're looking for individuals who are self-motivated and willing to learn.

If you would like to join our outstanding team at SYNERGY HomeCare, apply today!