Key Holder
Job role overview
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Date posted
May 7, 2026
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Hiring location
Shrewsbury
Description
Job Title
Expectations:
Models and teaches store associates to support a positive client-centric environment.
Models and coaches effective Supervisor on Duty behaviors to maximize performance and productivity.
Upholds a positive work environment.
Exhibits a passion for delivering exceptional client service and inspires by example.
Consistently adheres to Company selling, service and clienteling behaviors.
Positively contributes to daily, weekly and monthly sales goals by consistently achieving or exceeding personal selling goals.
Assists in maintaining the selling floor, stockroom, and cash bar organization and cleanliness.
Adheres to loss prevention policies and procedures in order to minimize loss and achieve shrink goals.
Works with Store Manager to maximize sales by ensuring an efficient and client-centric store operation.
Assists with the processing of POS/mPOS transactions, opening and closing procedures and banking.
Maintains selling floor, stockroom and cash bar with proper supplies, organization and cleanliness with consistency.
Ensures loss prevention compliance in order to minimize loss and achieve shrink goals.
At least 1-3 years of retail experience.
Luxury or contemporary experience preferred.
Passion for customer service, styling and product.
Demonstrated ability to drive sales.
Ability to interact cooperatively and work as a team towards a common goal.
Product Centric.
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