Customer Service Representative

Customer Service Representative

Our Central Billing Office is looking for a full-time Customer Service Representative to join their team! This is a remote position (training is on-site) and the hours are: Monday - Friday, 8:00AM-4:30PM.

Responsibilities:

• Answer and research incoming phone calls from patients and answer questions, inquiries, and concerns regarding their accounts.
• Assume responsibility for initial patient contact and follow-up.
• Work with AR Specialist on patient billing and credit issues.
• Ensure positive experience for patient on behalf of CCP.
• Identify and correct patient account inaccuracies.
• Post credit card payments to the patients account.

Compensation: $18 - $24 per hour

Community Care Physicians offers competitive salaries and a comprehensive benefits package, including medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Community Care Physicians is an Equal Opportunity Employer.