Human Resources Assistant

Human Resources Assistant

The Human Resources Assistant will perform administrative tasks and services to support effective and efficient operation of the City Human Resources department.

Responsibilities

• Greets and welcomes visitors and employees and directs them to the appropriate person or location.
• Answers and manages incoming department calls.
• Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate HR employee.
• Assists employees with various HR-related computer processes when needed.
• Provides general administrative support to the HR department.
• Maintains accurate and up-to-date human resource files, records, and documentation.
• Maintains the integrity and confidentiality of human resource files and records.
• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Performs annual tasks associated with background checks, drug & alcohol clearinghouse, etc.
• Works with the HR Generalist on FMLA and Worker's Compensation administration.
• Assists in the coordination of committee meetings.
• Maintains and administers HR-related website, intranet, and HRIS platform.
• Collaborates with finance department in assisting employees with payroll and benefits questions.
• Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers.
• Assists with recruitment tasks, including seasonal hiring process.
• Conducts or assists with onboarding and new hire orientation.
• Demonstrates loyalty to department by actively supporting its goals, maintaining a team-first mindset, and contributing to long-term initiatives.
• Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
• Performs other duties as assigned.

Qualifications

Education - Associate's Degree in related field required or the equivalent combination of experience and training which provides the required knowledge, skills and abilities, as determined by the City.

Experience: - Previous experience in human resources desired. Preference may be given to candidates with experience.

Certifications/Licenses: - No certification or license requirements.

Other Requirements: - No other requirements.

Knowledge, Skills, & Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office or related software.
• Ability to maintain confidentiality as needed.
• Proficient with, or the ability to quickly learn human resource information system (HRIS), and similar computer applications.