HVAC RESIDENTIAL SERVICE TECHNICIAN A

Job Title

Technical school certification or equivalent experience

Proven success at the diagnosis and repair of complex problems on HVAC residential systems without daily supervision

Complete understanding of refrigerant cycle

Proficient at reading and understanding residential schematics

Able to be on the "on call" schedule including evenings, weekends, and holidays

Proven success at educating customers on products and services offered by the company including replacement systems and maintenance agreements

Able to read, write, and speak English

Demonstrated ability to complete paperwork properly and according to procedure

Valid driver's license

Able to lift, pull, and/or push 75 pounds

Able to climb ladders and work off scaffolding

Able to sit, stand, bend, stoop, kneel, and reach for extended periods of time

Furnish own hand tools

Committed to the values of initiative, responsibility, caring relationships, integrity and innovation

Able to complete a pre-employment physical test

Diagnose and repair residential oil and gas heating equipment, air conditioning units, and heat pump units

Complete residential preventative maintenance on heating and cooling equipment

Train other technicians

Provide all customers with consistent, quality service in accordance with company procedure

Positively promote the company's products and services, developing equipment leads and selling service contracts

Assist other team members to achieve maximum success, safety, and efficiency

Maintain required truck inventory as audited

Maintain a neat appearance in proper, clean uniform at all times

Perform regular vehicle maintenance checks and maintain a clean vehicle at all times

Perform all duties in a safe manner ensuring incident-free operations

Able to operate Astea handheld device

Report any incident or accident as soon as possible to the Residential Service Operations Manager/Home Services Project Manager

Our team members enjoy:

Comprehensive health benefits - Medical, dental, and vision insurance

Generous 401(k) company match

Voluntary benefits, including supplemental life, critical illness, accident, and hospital insurance

Up to 20 days of PTO each year

Paid Holidays

Gym reimbursement up to $30/month

Tuition Reimbursement

$700 Tool Reimbursement

The stability of a long-standing, values driven company that invests in your growth