Temporary Banker I – Capital Region (Troy, Schenectady)

Temporary Teller in the Capital Region (Troy, Schenectady) Needed

Ready to make an impact and jumpstart your career in the financial industry? Arrow Financial Corporation is looking for an enthusiastic and customer-driven Temporary Teller to join our team in the Capital Region (Troy, Schenectady). This is an exciting opportunity to be at the heart of a dynamic financial institution, where you'll provide exceptional service, manage transactions with precision, and play a key role in delivering outstanding customer experiences.

If you're someone who:

• Provides excellent customer service to customers
• Excels in a detailed-oriented, regulatory environment
• Thrives in a fast-paced environment
• Desires an opportunity to build a strong foundation for a long-term career in banking

Then we want to hear from you!

About the Position

This role is temporary, but offers valuable experience, competitive pay, and the chance to be part of our Company. This is a great first step on the banking career ladder--many of our temporary tellers grow into full-time roles, which can lead to branch management. As a Temporary Teller in our Central Region, you will be responsible for performing a variety of duties not limited to processing customer transactions, responding to inquiries for information, and assisting colleagues and supervisors with functions relative to the daily operation of the branch. This Position is 40 hours a week Monday-Saturday. Our branch hours range from 7:30am-6:30pm Monday-Friday and 8:00am-1:30pm Saturday. This position is throughout the summer.

Essential Job Functions

• Provide consistent, outstanding customer service by anticipating and responding to customer needs
• Process transactions accurately and efficiently
• Support sales efforts of Company; actively participate in Cross-Sell program and make referrals as appropriate
• Answer customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
• Balance cash drawer and adhere to established cash limits
• Open deposit accounts for customers
• Adhere to requirements pertaining to branch security, fraud prevention and BSA; identify counterfeit currency and monetary instruments
• Adhere to applicable federal regulations and Company policies and procedures
• Able to travel, using reliable transportation, to various branches to meet operational needs
• Able to work rotating Saturday schedule

What you will need to thrive in this role:

In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having:

• Education/Certifications:
• High School Diploma or equivalent required
• 2 years of experience in customer service, cash handling, or retail sales preferred
• Skills/Knowledge:
• Strong communication skills, both written and verbal; comfortable communicating with customers, team members, and management
• Quality customer service skills; friendliness, a helpful attitude, patience, and professionalism
• Ability to remain detail-oriented and follow procedures while providing excellent customer experience
• Demonstrated ability to complete multiple tasks while staying aware of surroundings
• Strong understanding of the importance of discretion and confidentiality; while demonstrating ethics and integrity
• Skilled in Microsoft Office Suite (Word, Excel and Outlook); ability to learn banking-related software

What we will bring to the table:

We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environments, and competitive compensation.

We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes.

The salary for this position is $20.00 per hour.