Credit Specialist

Credit Specialist

Stark Carpet in Calhoun, GA is looking for a dependable and detail-oriented Credit Specialist to join our team. The Credit Specialist is responsible for evaluating customer creditworthiness, setting and maintaining credit limits, and monitoring accounts to minimize risk and support healthy cash flow. This role involves reviewing financial information, processing credit applications, and ensuring compliance with company credit policies. The Credit Specialist will also collaborate with sales and internal teams to resolve credit-related issues and support customer relationships. The ideal candidate will combine strong analytical skills with sound judgment to help protect the company's financial interests while maintaining positive interactions with clients and stakeholders.

Schedule: Monday – Friday, 8:30AM-5:00PM Job Type: Full-Time

Hiring/Retention Bonus up to $1,000 within the first year!

Job Responsibilities:

• Review aging reports and prioritize collection efforts for past-due accounts
• Analyze customer accounts, including outstanding invoices, payment history, deductions, disputes, and credits
• Determine appropriate actions for credits or adjustments, including issuance, application, or further investigation
• Contact customers regarding overdue balances and secure payment commitments
• Maintain accurate and detailed records of collection activity and account notes
• Collaborate with sales and internal departments to resolve complex or escalated account issues
• Reconcile accounts and resolve discrepancies, including short payments and unapplied cash
• Monitor delinquent accounts and escalate issues as needed
• Support initiatives to improve cash flow and reduce aged receivables
• Perform other related duties as assigned

Job Responsibilities:

• Verify credit release of customer orders
• Maintain and update customer account information
• Collect and manage resale certificates for tax exemption purposes
• Set up new customer accounts in accordance with company policies
• Process credit card payments as needed
• Send monthly statements to customers
• Assist with collections efforts on past-due invoices
• Monitor and respond to email communications to support sales team needs
• Perform various other duties as assigned

Job Requirements:

• High school diploma or equivalent required
• 1+ year of experience in a credit or related role preferred
• Intermediate proficiency in Microsoft Excel and overall Microsoft Office suite
• Strong verbal and written communication skills
• Working knowledge of credit and collections practices
• Highly detail-oriented with strong organizational skills
• Self-motivated with the ability to manage multiple tasks independently

COMPANY INFO

About Us:

With more than 80 years of industry expertise, STARK is the discerning designer's go-to source for luxurious custom carpet and rugs.

Our Mission: To live our mission of helping create world class experiences, we believe our first responsibility is making design industry professionals the heroes in their projects because supporting businesses helps to preserve craftsmanship and enable unique and specially designed spaces to exist. In meeting their needs, we must continue to deliver peace of mind service while offering an expansive, diverse, and innovative product assortment that is accessible and convenient.

Our Heritage: Established by Arthur Stark and his wife Nadia in 1938, the foundation of STARK was always to provide the very best products to our customers. With a rich history, third generation owners Chad Stark, as CEO, and Ashley Stark, as Creative Director, bring the STARK legacy into the new century by staying true to their founding principles. To seek out the best craftsman and methods of manufacturing for the most innovative and beautiful designs.

Stark Carpet Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.