Front Office Coordinator

Front Office Coordinator

Our premier Dermatology and Facial Plastics Clinic is dedicated to delivering exceptional patient care in a welcoming, professional environment. We pride ourselves on creating a positive experience for every patient while maintaining the highest standards in medical and aesthetic services.

We are seeking a highly motivated, organized, and personable Front Office Coordinator to serve as the face of our practice and oversee daily front desk operations across our Newport Beach and Yorba Linda locations.

Why Join Us?

• Competitive salary and benefits package
• Supportive, collaborative, and professional team environment
• Opportunity to work in the fast-paced, rewarding fields of dermatology and aesthetics
• Growth opportunities within a respected and expanding practice

Key Responsibilities

Patient Experience

• Warmly greet and check in patients
• Ensure a smooth, welcoming flow from arrival to departure
• Provide exceptional customer service at every touchpoint

Scheduling & Phones

• Answer incoming calls and respond to patient inquiries
• Schedule and manage appointments using EMR systems
• Optimize provider schedules and minimize gaps

Administrative Duties

• Verify insurance eligibility and benefits
• Collect co-pays, balances, and process payments
• Maintain accurate and up-to-date patient records

Care Coordination

• Serve as a communication hub between patients and clinical staff
• Ensure timely and efficient patient flow throughout the day

Office Upkeep

• Maintain a clean, organized, and inviting reception area
• Ensure front office operations run smoothly and professionally

Qualifications

• Experience: Minimum of 2+ years in a medical office (Dermatology or Plastic Surgery strongly preferred)
• Education: High school diploma required; Associate's degree preferred
• Technical Skills: Proficiency with EMR systems and Microsoft Office/Google Workspace
• Communication: Strong interpersonal skills with a patient-first mindset
• Organization: Excellent attention to detail and ability to multitask in a fast-paced environment
• Knowledge: Familiarity with medical terminology and insurance verification processes