Program Assistant – Winter Shelter

Program Assistant - Winter Shelter

SVDP Eastside Shelter - Rosedale, MD 21237

Overview

Salary Range $16.00 - $18.00 Hourly Position Type Seasonal Travel Percentage Up to 25%

Description

On-Call Shift: 3pm-11pm, 11pm-7am (Can be called in as earlier as 1pm for 3pm shift)

On-Call Schedule: Monday-Sunday

Primary Duties

• Assures that Daily/Weekly/Monthly schedule of Maintenance tasks are completed in a satisfactory and timely manner.
• Assigns tasks to guests of the emergency shelter and assures they are carried out satisfactorily.
• Assures bathrooms are clean and have sufficient personal supplies on a daily basis.
• Provides Security for the shelter on a daily basis and identifies substitutes in his absence.
• Assumes responsibility for observing when maintenance supplies need re-ordering and informs Director accordingly.
• Expected to at least cover a minimum of 3 shifts per month that are in need of coverage.
• Ensures a peaceful and respectful atmosphere in all programs.

Secondary Duties

• Assumes responsibility for storing maintenance supplies in proper location and keeping an adequate supply available for daily use. Completes daily maintenance checklist.
• Observes where repairs/replacements may be needed and reports same to immediate supervisor for direction and follow-up.
• Assists with the pick-up of donations and food orders as needed.
• Completes Guest behavior reports when necessary.
• Supports a welcoming and positive environment for volunteers and works with them effectively.
• All shift staff are required to be awake and alert during their duty hours.
• During each shift, Program Assistant staff shall patrol the facility to ensure the safety of the facility and its inhabitants.
• Other duties as assigned, within the scope of the position.

Qualifications

• High School Diploma or GED preferred.
• Ability to lift up to 50 pounds.
• Ability to read, write, and speak English.
• Ability and willingness to relate with others in a respectful manner, and work well as a team member.
• Ability to maintain professional boundaries with program participants, and to refer participants appropriately to case management staff.
• Sensitivity to the needs and concerns of persons who are materially poor and/or homeless, and the ability to be comfortable working with persons of all socioeconomic, religious, and ethnic backgrounds in a non-judgmental manner.
• An understanding and respect for the confidentiality of clients.
• Ability to organize oneself, one's work, and other persons sufficiently to accomplish the required daily tasks.
• Knowledge of floor and building maintenance; basic handyman skills.