Job role overview

  • Date posted

    May 7, 2026

  • Hiring location

    Colonial Heights

Description

Higher Education Institutions (HEI) Admission Specialist

The Higher Education Institutions (HEI) Admission Specialist works as part of a team to recruit, analyze, plan, and implement the admissions process for the Office of Admissions. The admission specialist has direct contact with prospective students through the admission and application process, providing insight and support at each step of the process.

Essential Job Functions
  • Represent and articulate the mission and values of college to prospective undergraduate students while maintaining superior customer service.
  • Effectively communicate information about HEI programs on-campus, to prospective students, parents, Bon Secours Hospitals, facilities and other individuals or organizations.
  • Employ excellent interpersonal communication skills, persuasive and negotiation skills, strong professional writing, public speaking/presentation skills and have the ability to successfully cultivate collaborative relationships with students, faculty, staff, and professional colleagues.
  • Manage, track, and review applications through entire process- from application open to application close, and assist with application decision process.
  • Respond to all new inquiries in a timely manner and maintain consistent communication with all students throughout the admission process.
  • Conduct virtual (telephone and zoom) informal conversations to qualify prospective students on their educational goals and interests, explaining available academic tracks, advising them on admission requirements, and ensuring that all admission paperwork is completed properly.
  • Assist with planning and implementation of enrollment activities for prospective students including new student onboarding communication and events.
  • Counsel prospective applicants on the admissions process and opportunities at the College.
  • Collaborate with the Office of Registration and Record to review transcripts and process applications.
  • Provide one-on-one admissions counseling to diverse populations.
  • Make recommendations concerning admissions, while appropriately adhering to all policies and procedures.
  • Produce accurate applicant and inquiry reports, including forecasts, on a regular basis.
  • Perform other duties as assigned.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

None

Education

High School Diploma or GED (required) Bachelors Degree in Admissions, Advising, Higher education (preferred)

Work Experience

Higher education experience, with a focus in admissions and familiar with student populations (preferred)

Training

None

Skills

Computer systems related to higher education Demonstrate technical skill with student information systems/databases Attention to detail Acceptance of authority Critical thinking Communication with guests Teamwork Conflict resolution Active listening Relationship building Problem solving and critical thinking

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer
  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.

work mode

On-site

Interested in this job?

23 days left to apply

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