Patient Service Representative

Patient Services Representative

Monday to Friday 8:00am – 5:00pm (no weekends, nights, or major holidays)

Full-time (40 hours per week)

Pay starts at $14 an hour with increases available based on performance.

Locations available: Alcoa, Knoxville, Lenoir City and Morristown, TN, In-Person

River Valley Health is a comprehensive Federally Qualified Health Center caring for over 70,000 patients across 13 counties in Tennessee. We provide integrated primary medical, behavioral, dental, optometry, and clinical pharmacy services through our nationally recognized integrated model of care. We are committed to serving our mission to care for all, regardless of ability to pay, through innovation, excellence, and teamwork.

Key Responsibilities

• Greet our patients and check them in for their appointment.
• Verify insurance eligibility and advise uninsured patients of pertinent clinic programs for which they qualify.
• Perform scheduling and/or rescheduling of appointments as needed.
• Other administrative tasks such as answering incoming calls, scanning documents, and distributing daily mail.

Qualifications

• High school diploma or equivalent.
• Proficient computer skills.
• Experience in similar roles preferred but not required.
• Bilingual candidates are strongly encouraged to apply.

Why Join Us:

• Be part of a nonprofit organization focused on community health that values your work/life balance.
• Work with a dedicated team of professionals.
• Enjoy a comprehensive benefits package, including competitive PTO package.

Equal Opportunity Employer. Job description subject to change.