Spa Receptionist – Casual

Spa Receptionist

The Four Seasons Resort Lāna'i is looking for a Spa Receptionist who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

Hawanawana Spa, with a line-up of exclusive world-class spa brands including Eminence, Knesko, OSEA, Shankara and HydraFacial, offers a menu comprising a careful selection of treatments, combining tradition with innovation. Offering a holistic relaxation experience for guests – Four Seasons Resorts Lana'i also features two fitness and yoga facilities – both with fabulous ocean views. Guests looking to add fitness to their wellness regime can explore our comprehensive fitness and yoga programs that include Personal Training, Kettlebell Power, Full Body Conditioning, Core Conditioning, Tai Chi, and Anti-Gravity Yoga (Aerial Yoga).

What You'll Do

Hawanawana Spa invites you to join our team as a Spa Receptionist, where your passion for wellness and exceptional service will contribute to creating a serene, luxurious experience for our guests. The Spa Receptionist is responsible for greeting guests and managing all aspects of their spa journey—from arranging appointments to coordinating arrivals and departures. This role ensures a smooth, welcoming, and relaxing environment, maintaining the highest standards of service and professionalism in every interaction. Responsibilities include, but are not limited to:

• Warmly greet all guests and provide a welcoming atmosphere throughout their spa visit
• Schedule and confirm spa appointments, ensuring accurate and timely coordination
• Assist with guest check-in and check-out processes in a courteous and efficient manner
• Respond to guest inquiries both in person and via phone or email with professionalism and care
• Maintain detailed knowledge of spa treatments, products, and amenities
• Collaborate with therapists and other team members to support seamless service delivery
• Uphold cleanliness, organization, and tranquility of the spa reception area
• Demonstrate strong communication skills and a genuine passion for guest care

And more!

What To Bring

Successful candidate must possess legal work authorization in United States. Ability to stand for extended periods, lift up to 30lbs, and push/pull as needed during shifts. Weekend and Holiday availability required. Prior experience in a spa or hospitality environment is preferred.

Join Our 'Ohana and Enjoy Our Amazing Benefits:

• $25.39 hourly rate
• Competitive wages
• Inclusive and diverse employee engagement & recognition events all year-round
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self! And so much more!

We look forward to receiving your application! Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about what it's like to work at Four Seasons Resorts Lana'i, visit us:

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.