Office Assistant 2 (NY HELPS)

Office Assistant 2

Harvest your potential with the New York State Department of Agriculture and Markets! Join our team and become an integral part of a team dedicated to fostering a competitive food and agriculture industry that benefits both producers and consumers alike. Here, you can cultivate your career in a dynamic environment that values innovation, sustainability, and community engagement. With a wide range of opportunities spanning from environmental science to economic development, you can find your niche in public service and grow both professionally and personally. Embrace the chance to join our team, and you'll not only reap a fulfilling career but also sow the seeds for a healthier, stronger New York.

The New York State Department of Agriculture and Markets is seeking an Office Assistant 2 to join the Division of Food Safety and Inspection in Albany. This position will assist the Consumer Affairs Unit, which oversees the registrations of Kosher, Halal, and Home Processors, by directing callers and emails to the appropriate staff members and by providing clerical support including mail merging various bulk mailings, data entry and filing. Additionally, this position will respond to basic requests for information using templated responses; assist with completion of warning or complaint letters, complaint entry, and legal documents for rescinding registrations; conduct basic research related to business information; and maintain a list of approved food items used for updating website information.

The Office Assistant 2 is a permanent, office-based position conveniently located in our headquarters at 10B Airline Drive in Albany, NY. We are located near the Albany International Airport and Wolf Road and provide ample free parking. This is a full-time position working 37.5 hours per week, Monday-Friday. Opportunities for telecommuting may be available in accordance with the agency's Telecommuting Program Guidelines.