Program Support Assistant (OA)

Program Support Assistant

This position is located within the Nutrition and Food Services Department (N&FS) of the Veterans Health Administration (VHA). The person in this position serves as the Program Support Assistant to the N&FS Administrative Officer, providing a wide variety of administrative, clerical, and technical support.

Duties include:

• Collects, compiles, and/or tracks data and statistical information
• Organizes data into Access databases or spreadsheet formats
• Prepares a wide variety of recurring and nonrecurring correspondence, reports, and other documents
• Establishes, updates, and maintains office files and records
• Keeps and types meeting minutes, agendas and reports
• Prepares, executes, and/or tracks program specific information
• Performs office automation duties using software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database, and/or graphics
• Uses spreadsheet software to develop and change spreadsheets in order to graphically display data
• Schedules nutrition clinic appointments, prepares appointment confirmation letters, and enters appointment data
• Provides clerical support such as answering the telephone, referring visitors, or providing information about the office, its functions, and standard operating procedures, and similar information
• Maintains the appointment calendar, schedules appointments, reminds supervisor/staff members of the subject matter prior to meetings, and makes administrative arrangements as required
• Edits letters, composes letters and reports, reviews correspondence for accuracy and completeness, prepares public presentation outlines and meeting minutes, develops standard or form letters and replies to inquiries
• Serves as official timekeeper - notifying supervisors when leave limits are exceeded, posting staff time and attendance, processing timecards
• Performs other related duties as assigned

Work Schedule: Monday - Friday, 7:30am - 4:00pm

This is not a virtual position.

Position Description/PD#: Program Support Assistant (OA)/ PD99930S

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized