Office Manager

Office Manager - Lindsey Life (Champaign, IL)
About Us
Lindsey Life Adult Day Center has been a trusted resource for older adults and their families in Champaign since 1997. We provide enriching socialization and engagement programs in a warm, neighborhood setting.
Lindsey Life Home Care understands that life isn't always flexible, but our home care service is. By offering services to older adults for just an hour or for days at a time, Lindsey Life is ready to meet the client's needs. Our goal is to help older adults stay as independent as possible and continue to enjoy the things they love.
Position Summary
Lindsey Life is seeking a highly organized, friendly, and detail-oriented Office Manager to provide excellent administrative services to Lindsey Life Adult Day Center and Home Care Divisions. This role involves assisting the director and leadership team with administrative duties related to the day-to-day operation of Lindsey Life including receptionist duties, marketing support, assistance with the intake process, documentation, communication, and organization. This role plays a key part in ensuring smooth daily operations, excellent communication, and a welcoming environment at our center.
This is a full-time position, offering two options:
The shifts are MondayFriday 8:00am4:30pm or 9:00am-5:30pm.
Key Responsibilities
Supporting Center Operations
Support compliance and safety efforts such asstaffscheduling,facilitatingand documenting fire and other safety drills
Facilitate andsubmitfood orders as necessary
Order necessary office supplies, cleaning supplies, medical supplies and materials for engagement activities and events
Completemiscellaneous errands as neededin personalvehicle(mileage reimbursement provided per companypolicy)
Research,vetand coordinate ancillarycontracted services
Regularly organize andmaintainspaces within the center, overseeing space management and storage
Administrative Duties
Calendar management/setup appointmentsand meetings
Communication management withclients/members, families,personnelandothersincluding writing memos and notices as needed
Marketing Support
Inquiry Management:Utilizesoftware systems to manage prospectivemembers/clients
Managephoneand emailinquiries, answerquestions of prospectivemembers/families, setup toursand consults
Makefollow-up calls with prospectivemembers/families toidentifytheir interest in starting services
Assemblemarketing informationandintakepackets
Put togethergiveawaysor other marketing materialsas needed
Maintainand organizemarketing materialsat the Center
Attend marketing events as requested
RegularlysubmitSocial Media posts,followingLindsey Lifebranding guidelines,mediaand HIPAA policies
Assistance with Employee Relations (Appreciation, Training, & Documentation)
Assistin coordinating staffeducation,e.g.scheduling, assembling materials, documentation, etc.
Assistin Employee Appreciation initiative planning and facilitation
Actively participate in interviews for new employees as invited
Member Documentation & Family Communication
Upload newclient/membersinto theelectronic medical recordand other software as necessary
Auditand ensuring accuracy ofmemberfiles and documentation
Submitforms/documentationtopayorsources and other3rdpartiesasrequired
Distributeclient/membercommunicationse.g.calendarsandmemos
Participate in Manager-on-Call Rotation
Serve as the designated on-call Manager during scheduled rotation periods to support Home Care and Adult Day operations outside of regular business hours
Respond promptly to urgent staff, client/member, or operational issues by phone, text, or email, escalating concerns to leadership asappropriate
Follow establishedon-callprotocols and documentation requirements to ensure continuity of care, quality service provision, and clear communication
Other Duties
The list above reflects essential duties but is not exhaustive. Additional responsibilities may be assigned based on center needs.

Compensation & Benefits
Hourly Pay: $20 -$25 per hour (based on experience)
Benefits for Full-Time and Part-Time Employees:
Health, Dental, and Vision InsuranceFlexible Spending Accounts (Medical & Dependent)AFLAC policies (Short-Term Disability, Cancer, Specified Health Event, Off-Site Accident)Long-Term Disability (Full-Time)Life InsuranceEducational ReimbursementPaid Time Off (Vacation, Personal, Sick Leave, Holidays)Sick Leave for extended illnessBereavement Leave
Benefits for All Employees:
Mandated Paid Time Off AccrualComplimentary Meals During ShiftsEmployee Assistance ProgramUniform Purchase AssistanceEnrollment in LifeLock and AAA
Health & Safety
Annual influenza vaccination is required (exemption requests reviewed). COVID-19 vaccination is strongly encouraged.
Learn More
Visit www.lindseylife.com to learn more about Lindsey Senior Solutions.
Lindsey Life is an Equal Opportunity Employer.