Medical Assistant – Behavioral Health

Job role overview

  • Date posted

    May 8, 2026

  • Hiring location

    Torrington

Description

Medical Assistant - Behavioral Health

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Charlotte Hungerford Hospital is a 122-bed, general acute care community hospital located in Torrington, Connecticut, that serves as a regional health care resource for the 100,000 residents of Litchfield County and Northwest Connecticut. CHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient, safe and comfortable patient environment.

Job Summary

Provides basic clinical and clerical support in the delivery of patient care within the Medical Assistant scope of education. The Medical Assistant experiences continued training of all aspects of the Medical Assistant role.

Job Responsibilities

Clinical Duties:

  • Provides direct patient care within the scope of practice of a Medical Assistant including but not limited to vitals, outside medication reconciliation, outside allergy reconciliation, screenings, patient history and virtual health.
  • Conducts point of care testing including quality control and documentation.
  • Assists providers with in-house procedures as needed including but not limited to pumps/meters, bladder scan, sterile technique, sutures/staples and gyn exams.
  • Obtains blood samples by venipuncture with competency.
  • Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, pH, blood glucose, UPT, and hemoculture.
  • Under direction of providers and nurses, provides other treatments and care to patients appropriate to training, as assigned.
  • Prepares and assists patients undergoing treatments, examinations, and procedures.

Administrative Duties:

  • Provides administrative support including but not limited to scheduling, chart prep, referrals, check in/out, prior authorizations and transportation facilitation.
  • Accurately documents and communicates interventions and measurements, and communicates appropriately to health care provider.
  • Covers the front desk based on business needs.
  • Assists in the maintenance of equipment, supplies, and a clean and safe work environment.
  • Checks equipment and supplies for expiration dates, electrical safety tags, intactness, and usability.
  • Cleans equipment and stores it in its proper place.
  • Reports equipment and supplies needing to be replaced or repaired to manager.
  • Stocks rooms, carts, cabinets, etc. as assigned.
  • Float to other offices based on business needs.
  • Performs other related duties as required.
Qualifications

Diploma from an accredited Medical Assistant program OR an active CT CNA, EMT, Paramedic Certification OR relative experience as outlined below In lieu of education requirement, at least one year of experience in direct patient care (acute or ambulatory space) may be considered Relevant experience or MA externship in a busy medical office preferred EPIC EMR experience preferred Certified BLS to be obtained through employment provided RQI training. To be completed 3 months (90) days of hire or job transfer Must be able to read and understand oral and written instructions, and effectively communicate information in English

As a Hartford HealthCare entity, Charlotte Hungerford Hospital provides eligible employees with an extensive benefits package consisting of: Medical and dental benefits 401(k) plan with employer match Generous paid time off with accrual starting on the date of hire, including seven paid holidays Additional voluntary benefits as well as employee discount programs Stress free commute; free parking and no shuttles Staff kitchen With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

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