Hotel Front Desk Attendant

Description

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

Responsibilities

• Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
• Balance cash at the end of each shift and generate reports for the next shift.
• Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
• Manage guest check-ins and check-outs appropriately
• Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.

Qualifications

• This is a part-time position. Hours are 3 pm-11 pm and some overnights 11 pm-7 am. Must be able to work both shifts.
• Availability to work flexible schedules, including weekends and holidays.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Experience in hospitality or customer service is preferred but not required.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint