Import Export Specialist

POSITION DESCRIPTION

The Import Export Specialist is a critical role in Vollrath’s import and export program. This position will own the planning, booking, and coordination of ocean, air, and truck shipping between the US and foreign countries. They partner with Sales, Customer Service, Planning, Logistics, Trade Compliance on a daily basis to ensure international freight is delivered on time and damage free. This position will find ways to optimize workload and excel at internal customer service.

ESSENTIAL JOB RESPONSIBILIES

• Plan, book, and track air and ocean freight imports from pickup through final delivery; monitor milestones and proactively resolve delays/exceptions.
• Manage communication with Customers, Customer Service, Sales, and internal stakekholders to ensure expectations are clear and promises are kept.
• Prepare, collect, and validate import documentation: commercial invoices, packing lists, HAinterWB/MAWB, arrival notices, certificates of origin, HS codes, country of origin, and Incoterms®.
• Coordinate with Customs Brokers and Trade Compliance to transmit entry data, resolve classification questions, and clear shipments; ensure accurate HTSUS coding, valuation, and special program claims when applicable.
• Monitor export shipments for red flags based on BIS, Census Bureau, and other government agency regulations.
• Verify import and export compliance requirements (PGA/OGA flags, agency holds, EPA reviews, etc.) and escalate when needed.
• Monitor and ensure compliance with transportation regulations and company policies.
• Collaborate with cross-functional teams to optimize transportation processes and improve overall efficiency.
• Develop and maintain import and export metrics.
• Utilize Trade Compliance and Order Management systems to manage freight and requirements.
• Performs other duties/special projects as assigned.

SUPERVISORY RESPONSIBILTIES/DIRECT REPORTS

None

TRAVEL

None

QUALIFICATIONS

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Strong analytical skills and proficiency in data analysis and performance metrics.
• Excellent communication skills
• Able to adapt while keeping the big picture in focus
• Ability to manage multiple projects and prioritize tasks effectively.
• Strong problem-solving skills and attention to detail.

Desired Attributes:

• Proactive and results-oriented mindset.
• Positive attitude
• Customer service focus
• Ability to work independently and collaboratively in a team environment.
• Strong organizational skills and ability to handle high-pressure situations.
• Ideation

VOLLRATH'S CORE VALUES

Take Ownership: Our intention is to match our actions with our words, building trust with others. We are united in taking responsibility for the success of Vollrath as a whole.

Empower Action: Our intention is to create a workplace where every member can thrive in their growth and contributions with excitement, confidence, and psychological safety. We support each team member with resources and tools to strengthen collaboration and performance.

Treat All People With Respect: Our intention is to recognize the diverse experiences, styles, and backgrounds of others, treating everyone with dignity. We aim to foster an inclusive culture where all team members can be their authentic selves and feel safe in voicing their perspectives.

Life Beyond Work: Our intention is to care for the well-being of every individual we engage with, understanding them as a whole person. We strive to keep people mentally and physically safe, sending each person home in a condition to build a fulfilling life beyond work. We encourage balance, allowing our colleagues to pursue their passions.

Commitment to Those Who Count on Us: Our intention is to drive innovation and practical solutions through understanding the needs of our coworkers, customers, owners, and communities. We are dedicated to proactively addressing those needs and delivering results.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.