POLICE CLERK

Police Clerk

A Police Clerk is a civilian position within the Police Department responsible for a variety of duties, including helping the public and other authorized agencies. Police Clerks assist with processing, maintaining, and releasing police reports, arrest information, and public records requests in accordance with applicable laws, policies, and regulations. They also enter, update, verify, and retrieve information from local, state, and national law enforcement databases, including information related to vehicle registration, firearms, restraining orders, missing persons, criminal history, and other law enforcement records as authorised by law. Additional duties include assisting with front counter services, clearance letters, data entry, statistical reports, maintaining files and logs, and operating computers and specialised records equipment. Police Clerks are responsible for processing arrest information, preparing and submitting criminal complaints to the appropriate court, and packaging filed cases for submission to the District Attorney's Office. The position requires a high level of accuracy, discretion, and professionalism, as Records Clerks routinely handle sensitive information and perform critical functions that directly impact the accuracy of criminal justice information, legal compliance, court proceedings, and the integrity of Police Department records.

The ideal candidate will possess the following characteristics or skill sets:

• Someone who is customer service-oriented
• Possesses a strong work ethic
• Possess strong organization and communication skills
• Can maintain confidentiality
• Ability to multitask
• Experience with de-escalation tactics
• Someone who is punctual and can work a flex schedule
• Establish and maintain effective working relationships
• Has work experience with a Law Enforcement Records Management System

Qualification guidelines include:

• Graduation from high school, supplemented by coursework in business, records management or accounting is required
• Associate of Arts Degree is desirable.
• One year of office clerical work is required.
• 2-3 years of experience with a public sector agency is desirable.
• Type at a minimum net speed of 45 words per minute. A typing certificate from an accredited business school, adult school, or employment agency is required at time of application. Internet typing tests will not be accepted.

Knowledge, skills, abilities, and personal characteristics include:

• Knowledge of modern office methods, practices and procedures, including business correspondence, typing, transaction, filing and telephone answering techniques; correct grammar, punctuation and spelling, modern office equipment such as computers, word processing, dictation transcription, typewriters, etc.
• Skills/Abilities: Type at a net speed of 45 words per minute; transcribe from audio dictation with speed and accuracy; code, file and retrieve information with speed and accuracy; make simple arithmetic computations; understand and follow oral and written instructions; learn, interpret and apply law enforcement policies; work cooperatively, tactfully, and courteously with peers, sworn officers, superiors, and the public and learn the geography of the City. Bilingual skills in a variety of languages, which include, but are not limited to Spanish, Chinese, Japanese and/or Vietnamese, are desirable.
• Personal Characteristics: Willingness to work rotating shifts; willingness to work in a paramilitary organization, and ability to satisfactorily pass a thorough background investigation.

Supplemental information includes:

• Obtaining a typing certificate
• Applicants with legal disabilities who require special testing arrangements must contact the Human Resources Department at least five (5) days prior to the examination date.
• New hire candidates must show proof of full Covid vaccinations prior to being hired. Limited exemptions may apply.