Billing Specialist

Billing Specialist

Billing Specialist East Bay Community Action Program 100 Bullocks Point Avenue | Finance/Billing | Non-Exempt (hourly) Join a team that makes a real difference—behind the scenes and beyond Are you someone who loves solving problems, staying organized, and making sure everything adds up just right? Do you want your work to create a positive impact on your community every single day? If so, we'd love to meet you! East Bay Community Action Program is searching for a detail-driven, motivated Billing Specialist to support our Finance/Billing team. In this role, you'll help ensure our medical, behavioral health, and dental services are billed accurately—so thousands of community members can continue receiving the care they depend on.

Key Responsibilities

• Submit, track, and manage electronic claims using our billing software • Obtain referrals, pre-authorizations, and verify insurance coverage • Monitor unpaid claims and ensure payments are accurate • Investigate and appeal denied claims to ensure proper reimbursement • Maintain compliance with all billing regulations and internal procedures • Keep detailed, organized records that support smooth operations

Skills, Knowledge and Expertise

You'll thrive here if you… • Love solving puzzles and figuring out why something doesn't match up • Enjoy communicating with patients, insurers, and your teammates • Can manage multiple priorities calmly and efficiently • Work well in a collaborative, supportive environment • Bring a solution-focused mindset to your daily work What your day looks like This role is primarily desk-based with regular computer work. You'll also move around the office as needed and occasionally lift items up to 25 pounds. Organization and attention to detail are key—your contributions keep everything running smoothly.

Benefits

Every claim you process helps someone in our community access the healthcare and human services they need. Your expertise ensures families, individuals, and neighbors receive the support they deserve. Here, your work truly matters—and you'll feel that impact every day.

About East Bay Community Action Program (EBCAP)

East Bay Community Action Program (EBCAP) is a non-profit 501(c)(3) organization that provides high-quality, comprehensive, and accessible health and human services to people across eastern Rhode Island. Founded as part of President Johnson's War on Poverty in 1965, EBCAP now serves ten communities with over 20 distinct programs—including primary medical and dental care, behavioral health services, early childhood education, and community support programs for children, youth, families, adults, and seniors. Our 521 employees work across more than ten locations, addressing everything from immediate needs like food and housing to long-term health and wellness. If you are looking to make a meaningful impact on the lives of Rhode Islanders, we encourage you to apply.

Equal Opportunity Employer

East Bay Community Action Program (EBCAP) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. EBCAP is a federal contractor subject to Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA). We take affirmative action to employ, advance in employment, and otherwise treat qualified individuals with disabilities and protected veterans without discrimination in all employment practices. If you require a reasonable accommodation to participate in the application or interview process, please contact People Operations at [email protected] (401) 431-9870 x1615.