Receptionist / Front Desk Staff

Receptionist / Front Desk Staff

Fremont Counseling Service is seeking a full-time Receptionist / Front Desk Staff in our Riverton, Wyoming location.

Office hours are Monday through Friday 8a-5p, however, covering during absences in the Lander office will periodically be required.

We work with purpose toward shared goals and give our best to those we serve - we make a difference.

Fremont Counseling Service is a small team of dedicated individuals that have a passion for helping others. Our organization is a CARF accredited, private, non-profit, outpatient, community mental health and substance use disorder treatment center that has been serving Fremont County since 1959.

This position is responsible providing a welcoming environment to clients, visitors, and staff and for tasks such as scheduling/rescheduling appointments by phone or in person; checking clients in/out for appointments, scheduling appointments, making appointment reminder calls; sending paperwork by email to prospective clients; managing client documents and charts, filing (paper and electronic); accommodating visitors; answering general informational questions; providing clerical support to service staff, and other duties when requested or assigned.

Abilities

• Able to multi-task
• Excellent customer service skills
• Excellent phone skills
• Working knowledge of Microsoft Office and Google Workplace (Docs, Sheets, Gmail, Chrome)
• Attention to detail
• Able to master tasks required in electronic health record
• Able to use basic business equipment (computer, printer, fax machine, copier, scanner, etc.)
• Must be proficient working with laptop and desktop computers.

Minimum Qualifications

• High School diploma or equivalent. Associates degree preferred.
• 2-4 years customer service and/or front desk experience, preferably in a medical office setting.

We see our differences as strengths and use them to build up and support a cohesive and unified team.

Compensation: $33,176 - $35,266 annually, plus benefits based on qualifications and experience.

Benefits include: Employer funded retirement contribution (5% of annual salary); health insurance (medical, dental, and vision; employee pays 20% of premiums); company paid term life insurance, long term disability insurance, professional liability insurance; generous paid time off; and eleven paid holidays.

How we show up matters - we hold ourselves and each other to a higher standard - we own our impact.

For questions, feel free to contact: Wendy White, Human Resources Director at [email protected]

Fremont Counseling Service: https://www.fremontcounseling.org/

Fremont Counseling Service is an at-will employer, has a drug, alcohol, and nicotine-free workplace policy.

FCS is an Equal Opportunity Employer.