Credit Administration Professional
Job role overview
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Date posted
May 7, 2026
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Hiring location
Glens Falls
Description
Credit Administration Professional
The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our Credit Administration team.
This opportunity may be perfect for you if you have experience in:
- Thorough loan documentation knowledge
- Impeccable attention to detail and accuracy
- Strong time management skills
About this position:
The Credit Administration Professional is responsible for facilitating commercial loan closings with an emphasis on commercial construction administration. Ensures efficient and accurate processing and servicing of commercial loans while providing high quality customer service. Works closely with Commercial Lending and Credit teams to meet department and Company goals.
Essential job functions:
- Create, assemble, and generate all legal documentation related to commercial loans with an emphasis on commercial construction administration; manage loan closings following approval process; complete documentation files in accordance with approval document, Loan Policy, and Company procedures.
- Assist Commercial Loan Documentation Manager with staff training and provide back-up for workflow management and supervision as needed.
- Maintain up-to-date knowledge of industry standards, compliance and regulatory issues, and policies and procedures; including but not limited to 504 and swap closings.
- Work with commercial lenders, customers, and other third parties (i.e. attorneys, title companies, and insurance companies) to secure data, complete documentation, and maintain updated files
- Ensure lien perfection on collateral; coordinate collection of required documents to complete file; verify documents for proper signatures, dates, and other relevant data.
- Process General Ledger entries and correspondence in timely accurate manner according to established procedures.
- Engage environmental engineers and other professionals for assessments, recommendations, and problem resolutions. Monitor construction lending and advances as well as title rundowns.
- Participate actively in community as designated by community service requirements.
What you will need to thrive in this role:
In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having:
- Education/Certifications:
- Bachelor's Degree in business administration, finance or related field or equivalent experience required
- 6 years of lending documentation or paralegal experience required
- 2 years of experience with commercial construction administration preferred
- Paralegal Certification a plus
- Skills/Knowledge:
- Solid communication skills, both written and verbal; ability to communicate effectively with customers, co-workers, management, and other third-party professionals
- Thorough understanding of loan documentation criteria and Small Business Administration financing requirements
- Strong organizational skills; ability to prioritize multiple tasks to meet strict deadlines
- Proficient in Microsoft Office Suite: Word, Excel, Outlook; knowledge of LaserPro a plus
Physical demands and work environment:
- Ability to remain in a stationary position, often standing or sitting, for prolonged periods of time
- Ability to repetitively use a telephone, computer mouse, and keyboard for extended durations
- Ability to lift and/or move up to 15 pounds
- Work is performed primarily in a professional office environment
What we will bring to the table:
We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:
- Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays
- Medical, Dental, and Vision Insurance and Flexible Spending Plan
- Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership
- Education and Tuition Reimbursement
- Employee Assistance Program for our employees and their immediate family members
We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes.
The salary range for this position is $62,400-$70,000 annually commensurate with experience and education. Additional compensation may be earned through the Company's annual bonus program, subject to individual and company performance.
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