Customer Service Representative – State Farm Agent Team Member

Experienced Insurance Customer Service Representative

Alex Pizarro State Farm Insurance Agency is seeking a skilled and experienced Insurance Customer Service Representative to join our team in Grayslake, IL. This is an exciting opportunity for a dynamic and dedicated individual to become an integral part of a well-established insurance agency.

Key Responsibilities

• Provide exceptional customer service to current and prospective clients, ensuring all inquiries are handled efficiently and professionally.
• Assist clients with various insurance needs, including property, casualty, and life insurance products.
• Process policy changes, claims, renewals, and updates.
• Address customer questions regarding coverage, pricing, and other insurance-related matters.
• Proactively follow up with clients to maintain strong relationships and ensure satisfaction.
• Collaborate with the agency team to meet and exceed customer service goals.

Requirements

• Experience: Minimum 2+ years of previous experience working in an insurance agency is required.
• Licensing: Must hold valid insurance licenses in Property & Casualty License and be willing to get the Life License
• Bilingual: Must be fluent in both English and Spanish to effectively communicate with our diverse clientele.
• Skills: Strong communication and interpersonal skills, with the ability to manage multiple tasks simultaneously.
• Technology: Proficiency in using insurance software and systems.
• Customer-Focused: A passion for providing excellent service and building lasting relationships.

Benefits

• Competitive salary
• Opportunities for professional development and growth

If you are a motivated individual with a passion for insurance and customer service, we encourage you to apply to join our team at Alex Pizarro State Farm Insurance Agency. We are committed to providing the highest level of service to our clients, and we are looking for someone who shares that dedication! Compensation: $37,500.00 - $45,000.00 per year

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Round Lake, IL.
• I have been a State Farm agent since 2007.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• We have 23 years of combined insurance experience in our office.
• Additional languages spoken: Spanish

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.