Front Desk Receptionist

Patient Care Coordinator

Harbor Point Dental Group – Darien, CT Full-Time | In-Office | Monday - Friday | 8:00 AM - 4:00 PM (Tuesday Hours: 11:00 AM - 7:00 PM)

Harbor Point Dental Group in Darien, CT is a high-end, modern dental practice offering concierge-style dental care in a luxurious, patient-focused environment. We specialize in fee-for-service and insurance participation, delivering top-tier dental care with a personalized approach. Our practice is designed for comfort, efficiency, and innovation, ensuring a seamless experience for both patients and staff.

Position Overview

We are seeking a Patient Care Coordinator to be the welcoming face of our Darien, CT location. This role is essential to providing a high-end patient experience, managing front office operations, and ensuring smooth scheduling and financial coordination. The ideal candidate has strong communication skills, a polished, professional demeanor, and a passion for providing exceptional service in an upscale environment.

Key Responsibilities

• Greet and assist patients with concierge-level service upon arrival
• Manage appointment scheduling, confirmations, and follow-ups
• Coordinate treatment plans and discuss financial options with patients
• Verify insurance benefits and assist with claims processing
• Ensure accurate patient records and maintain HIPAA compliance
• Handle patient inquiries with professionalism and efficiency
• Collaborate with the clinical team to enhance patient experience
• Provide administrative support and assist with front office operations

Qualifications

• 1-2 years of experience in dental administration (Preferred)
• Background in luxury or high-end service environments is a plus
• Strong knowledge of dental insurance verification and patient coordination
• Proficiency in dental management software (Dentrix, Eaglesoft, or similar)
• Exceptional communication and customer service skills
• Highly organized with the ability to multitask in a fast-paced setting
• Professional, polished demeanor with a patient-first mindset

Compensation & Benefits

• Salary Range: $25 - $30 per hour (based on experience)
• Comprehensive Benefits Package:
  • Medical, Dental, Vision, and Wellness programs
  • Life and Retirement benefits
  • Employee discounts and growth opportunities

At Harbor Point Dental Group – Darien, we set the standard for modern, patient-centric dental care. Join a team that values excellence, innovation, and concierge-level service in a sophisticated, high-end practice setting.