HVAC Service Technician

• HVAC Tech School Certificate and/or College Degree
• Experience with multi-circuit commercial HVAC equipment

• High School Diploma
• EPA Certified
• Basic familiarity with automated controls systems

Essential Functions and Responsibilities:

• Arrive at jobsite at scheduled time and location as dispatched.
• Relocate from one jobsite to another jobsite as dispatched during the workday.
• Report to dispatcher when arriving and leaving jobsite.
• Operate company vehicle as needed.
• Follow instructions from supervisor and/or dispatcher and carry out in timely manner.
• Report problems with company tools or vehicle promptly
• Report problems with equipment to Service Dispatcher to expedite parts delivery.
• Communicate with customers and collect C.O.D. on calls as directed
• Ability to work staggered schedule if required
• Always maintain professional appearance and attitude
• Complete all service related forms properly
• Provide all customers with new / renewal maintenance agreement program information
• Inform and educate customers about residential planned maintenance agreements
• Performa all responsibilities of previous level.

• Inform and educate customers on additional products or services available through company
• Inform customer of replacement options following company guidelines
• Demonstrate basic knowledge of electrical & refrigeration principles
• Demonstrate basic knowledge of service tools and testing devices
• Demonstrate braising and soldering skills
• Demonstrate customer service skills.
• Perform filter changes utilizing filter checklist paperwork unassisted
• Demonstrate skills to perform planned maintenance on commercial systems utilizing maintenance checklist
• Demonstrated ability to program thermostats
• Demonstrated ability to clean Indoor and Outdoor coils
• Demonstrated ability to diagnose failed compressors, fan motors, and other major components
• Demonstrated ability to clean Blowers and Burners
• Other duties as assigned