Remote Contact Center Architect Genesys, GenAI
by The Trevor Project
in
Job role overview
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Date posted
May 21, 2026
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Hiring location
New York
Description
The Trevor Project is seeking a Contact Center Solutions Architect to shape and implement our tech strategy. This role requires a deep understanding of Genesys Cloud, Salesforce, and AWS. You will design and maintain contact center platforms, collaborate with teams, and provide tier 3 support. The ideal candidate will possess significant experience in system architecture and Large Language Models, and will contribute to a mission that impacts LGBTQ+ youth positively. This is a remote position within the U.S., offering a salary range of $125k-$160k.
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work mode
On-site
Interested in this job?
25 days left to apply