Event Patient Care Coordinator

Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Event Coordinator / Patient Care Coordinator

Auren, LLC – Kentucky Marijuana Card

Benefits/Perks

Competitive Compensation

Career Growth Opportunities

Flexible Work Environment

Ongoing Training & Development

Employee Discounts

Opportunity to work in a fast-growing, innovative industry

Job Summary

We are seeking a motivated and detail-oriented Event Coordinator / Patient Care Coordinator to support patient outreach and certification events across the state of Kentucky. This role is responsible for planning, organizing, and executing patient drives, while also assisting patients through the medical marijuana certification process.

This position combines event coordination, patient interaction, and operational support, making it ideal for someone who is organized, personable, and passionate about helping others. The ideal candidate thrives in a fast-paced environment, takes initiative, and is comfortable managing both logistics and patient-facing responsibilities.

Key Responsibilities

Event Coordination & Outreach

Plan, coordinate, and execute patient drives and certification events throughout Kentucky

Identify and secure event locations in collaboration with leadership

Manage all event logistics, including scheduling, setup, breakdown, and on-site coordination

Travel as needed to support events across the state

Ensure events are organized, professional, and aligned with company standards

Track event performance and provide feedback for continuous improvement

Patient Care & Support

Assist patients through the medical marijuana certification process

Educate patients on program requirements, next steps, and state registry processes

Provide a positive, professional, and supportive patient experience

Answer patient questions and address concerns in a timely manner

Serve as a liaison between patients and providers

Operations & Coordination

Collaborate with clinical, marketing, and coordination teams to ensure seamless event execution

Manage appointment scheduling and patient flow during events

Maintain accurate documentation and ensure compliance with state regulations

Support administrative tasks related to patient intake and follow-up

Qualifications

1–3 years of experience in event coordination, healthcare support, or customer service

Strong organizational skills and attention to detail

Excellent communication and interpersonal skills

Ability to multitask and manage multiple events/projects simultaneously

Self-motivated with the ability to take initiative

Comfortable working in a fast-paced, evolving environment

Willingness to travel within Kentucky

Basic understanding of healthcare or willingness to learn medical marijuana regulations

Preferred Qualifications

Experience in healthcare, patient coordination, or medical offices

Experience with event planning or field marketing

Familiarity with Kentucky medical marijuana program (or similar programs)

Key Traits for Success

Outgoing and personable

Highly organized and detail-oriented

Adaptable and solution-focused

Strong sense of accountability and follow-through

Passion for patient care and improving access to services