Lead Teller

Title: Lead Teller

Hiring salary range: $25.96 - $31.25 per hour

Position Summary

Fremont Bank - one of the Bay Area's most respected and long-standingfinancial institutions - is seeking a strategic, hands-on professional to joinand help advance our Retail Banking team. This is a high-impactopportunity to contribute to the success of a mission-driven organizationcommitted to excellence, community service, and strong client relationships.

If you're energized by purpose-driven work, collaboration, and deliveringmeaningful results, we'd love to connect.

Why Fremont Bank?

Founded in 1964, Fremont Bank is one of the oldest independently ownedbanks in the Bay Area and has been consistently recognized as a Top Workplacefor the past 15 consecutive years. Our foundation is built on relationships -with our clients, our associates, and our communities.

We offer:

• A people-first culture grounded in inclusion and excellence
• Deep community involvement and local reinvestment
• A mission-driven workplace where values and performance go hand in hand

The Fremont Bank Way

• Full-Service Banking with comprehensive financial solutions, advanced technology, and exceptional service
• No-Compromise Approach - we help clients get to "yes"
• Core Values:
  o Go above and beyond for clients
  o Foster a supportive and empowering environment for associates
  o Deeply invest in the well-being of our local community

Position Overview

Under the direction of branch management,the Lead Teller will perform a variety of duties related to all phases ofcash handling, operational tasks, transaction approvals, customer service,product knowledge, sales, and telemarketing. The Lead Teller will ensure clientsatisfaction by practicing, following, and implementing Fremont Bank's customerservice standards.

The Lead Teller must be willing to performtelemarketing calls and conduct outside sales when needed. The Lead Teller musthave knowledge of sales, customer service and cash handling. The Associate mustbe a self-starter and efficient in time management. The Lead Teller must dressin professional attire and must be flexible in scheduling and available/willingto work weekends.

Role and Responsibilities

• Perform all teller transactions.
• Ensure client satisfaction by practicing, following, and implementing Fremont Bank service standards.
• Explain bank policies and procedures.
• Explain, promote, sell and or refer Fremont Bank products and services to current and prospective clients.
• Meet assigned sales and referral objectives.
• Conduct telemarketing and follow-up sales duties when assigned by management.
• Understand and be able to accurately communicate deposit products.
• Follow bank policies and procedures.
• Reconcile cash and all other transactions each day.
• Responsible for compliance with applicable Federal Banking Regulations.
• Accountable for performing all operational duties with accuracy, attention to detail and proper cash handing habits.
• Stay informed of job-related issues, bank promotions, changes in products, services, policies or procedures; actively participate in bank related training classes.
• Accountable for staying current on business-related activities in other areas of the Bank.
• Maintain a flexible schedule, including working weekends.
• Perform other duties and projects as assigned.

Minimum Qualifications

• 2 years of banking experience or equivalent preferred.
• Successfully pass the Regulation CC Exam, Operational Knowledge Exam and obtain Signing Authority.
• Previous cash handling experience.
• Sales and customer service experience in a customer-faced environment.
• Willingness to perform telemarketing duties as assigned.
• Excellent verbal and written communication skills.
• A professional appearance is required.
• Experience working in a Windows-based computer environment, working knowledge of Microsoft Office.
• High School Diploma or GED required.
• College degree preferred.

What Makes Fremont Bank AssociatesThrive?

• Team Players who go above and beyond to support their colleagues
• Action-Oriented professionals who challenge the status quo and seek improvement
• Purpose-Driven individuals who understand and champion the bank's community impact

Benefits Snapshot

Health & Wellness

• Medical, dental, and vision insurance
• Flexible Spending Accounts (FSA, Dependent Care, Health Savings)

Financial & Retirement

• Employee Stock Ownership Plan (ESOP)
• 401(k) with employer match
• Performance-based bonuses or incentives

Work-Life & Perks

• Paid holidays, vacation, and sick time
• Free personal checking and savings accounts
• Home loan rate discounts
• Tuition reimbursement and professional development resources
• On-site gym and discounted health club memberships
• Employee Assistance Program (EAP)

Equal Opportunity Employer

Fremont Bank is proud to be an Equal Opportunity Employer. We arecommitted to creating an inclusive environment for all employees, regardless ofrace, color, religion, sex, gender identity, sexual orientation, nationalorigin, age, disability, veteran status, or any other protected classification.

Salary Range

The hiring salary range for this position is $25.96 - $31.25 per hour, based on factors such as experience, skills, education, and internal equity.Compensation decisions are made in consideration of these factors and inalignment with Fremont Bank's compensation philosophy.

Employee Stock Ownership Plan (ESOP)

The Employee Stock Ownership Plan (ESOP) is a way for Fremont Bank tocontribute to the financial well-being of associates by making a contributionto their retirement account. In addition, the ESOP provides associates anopportunity to share in the growth and prosperity of Fremont Bank.

Note to Search Firms:

Fremont Bank does not accept unsolicited resumes from search firms oragencies without a signed service agreement. Unsolicited resumes will beconsidered the property of Fremont Bank, and no fees will be paid.