Data Production Specialist 1

Data Production Specialist I

Irvine, CA (HQ) | Full-Time

About Us

At Recall Masters, we're not your typical workplace we move fast, think big, and actually enjoy coming to work.

From a fully stocked breakroom to a game center, pet-friendly office, and a team that genuinely supports each other, we've built a culture where people thrive. If you're looking for a place where you can make an impact, grow your career, and have fun doing it you'll fit right in.

The Role

The Data Production Specialist I plays a key role in Recall Masters' data production operations by supporting the accurate, consistent, and timely delivery of data used for recall management and compliance activities. This position contributes to company and departmental goals by supporting data workflows, system outputs, and quality standards that enable downstream teams and client deliverables. With a technical and detail-oriented focus, the role exists to ensure data reliability while providing essential production support across departments. This will also help us align with our company-wide goal of launching new clients within 30 days.

Primary Responsibilities
• Building R+ and Recall mail files
• Building Recall Webpage Email Announcements
• Merging data and art to prepare for printing
• Assist the Data team with workload and any special assignments
• Develop and maintain documentation for data production processes and workflows

Additional Duties/Responsibilities
• Prioritize tasks effectively, managing time and resources to meet project timelines while
adapting to changing demands and priorities.
• Works closely with the Performance Management team to ensure client expectations are met.
• Consistently deliver high-quality work within established deadlines, ensuring tasks and
projects are completed on time and to the required standards.
• Communicate proactively with team members regarding any potential delays or
challenges, ensuring transparency and timely adjustments when necessary.
• Quality checks data and all guidelines to ensure accuracy prior to delivery.
• Proficient use of Company CRM (Salesforce), Zendesk, and completing trackers.
• Cross-training with other Production team members

Minimum Qualifications
• 3+ Years' experience in a production-focused or operational data role
• Ability to prioritize tasks effectively and manage multiple deadlines in a fast-paced
environment.
• Strong attention to detail and the ability to manage large datasets efficiently.
• Exceptional communication skills and the ability to collaborate with cross-functional
teams.
• Excellent problem-solving skills and the ability to troubleshoot data issues.
• Proficient in Microsoft Office Suite, Salesforce, Zendesk or related software.

Preferred Qualifications
• Associate degree in business administration, Statistics, Mathematics, Information
Technology, Accounting, Computer Science or equivalent work experience.
• 1-2+ years of experience in data production, data management, or related roles.
• Familiarity with data pipelines, ETL processes, and automation tools is a plus.
• Familiarity with cloud platforms (AWS), FTP, SOL, and experience with database
management systems.

Perks & Benefits:

We believe great work starts with feeling supported at work and beyond. Here's what you can expect when you join our team.

• Medical, dental & vision coverage
• Paid time off & sick time
• 401(k) retirement plan
• Life insurance & Employee Assistance Program (EAP)
• Wellness benefit to support your health
• Dog-friendly office with free snacks & drinks
• Breakroom fun (ping pong, pool & games)
• Community service & giving-back initiatives
• Local team & family-friendly events
• Career advancement with ongoing learning opportunities

Be part of the movement making vehicles - and the roads they travel - safer and smarter.

Other Requirements

Must be able to work from the Recall Masters office. This position is eligible to US citizens physically residing in the US, any offer of employment is contingent upon background, drug screen, and reference checks.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.