Patient Access Representative

Job role overview

  • Date posted

    May 7, 2026

  • Hiring location

    Cambridge

Description

Position: Patient Access Representative (10 Openings)
Start Date: July 7
Pay Rate: $23/hour
Location: Cambridge, MA
Shift: Monday to Friday, either 8:00 AM - 4:30 PM or 8:30 AM - 5:00 PM

We are urgently hiring 10 Patient Access Representatives to join a leading healthcare facility starting early July. If you have front desk, medical office, or hospital registration experience - this is your chance to be part of a high-impact,t team!

Key Responsibilities:

  • Greet and register patients for appointments; explain the registration process and assist with inquiries
  • Collect and process co-payments, deductibles, and outstanding balances
  • Assist patients with kiosk check-in when needed
  • Complete Medicare Secondary Payer Questionnaires and update insurance coverage
  • Obtain signatures for consent forms, financial forms, and any other necessary documents
  • Inform and counsel patients about non-covered services, and obtain appropriate authorizations (e.g., ABNs)
  • Monitor patient waiting area, provide updates, and ensuthe re a pleasant experience
  • Complete registration for admitted patients with missing or incomplete information
  • Address patient concerns professionally, recognizing and responding to potential safety risks
  • Maintain a clean, organized, and confidential registration area

Requirements:

  • Previous experience in a healthcare or front desk registration role preferred
  • Strong communication and customer service skills
  • Ability to handle sensitive information with discretion
  • Proficient in navigating healthcare systems and forms

Positions will be filled quickly - apply now to secure your spot for the July 7 start date!

Thank you

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