FRONT DESK RECEPTIONIST- Per Diem

Front Desk Receptionist- Per Diem

YWCA Central Massachusetts - Worcester, MA 01608

Salary Range $16.50 - $16.50 Hourly Job Shift Any Education Level High School Travel Percentage None Category Customer Service

Description

As a Per Diem Receptionist, you will provide coverage to support the overall operations of the Association which promotes the highest quality of customer service for members, participants and the public in a professional/confidential manner.

Hours: On-call, as needed - availability between 6am and 2pm a plus

Responsibilities:

• Handles all incoming and outgoing calls, page staff and residents, and accepts and relays accurate and clearly defined messages.
• Greets and directs public to various locations and meetings in the building.
• Provides information to public regarding programs, workshops, membership, parking and other relevant procedures.
• Provides program and membership information to the public, closes sales, and relays all internal communications as necessary via intercom.

Qualifications

• High School Diploma or equivalent
• 18 yrs or older
• Computer literate, with working knowledge of Microsoft Office products
• Detail-orientated, organized and self motivated.
• Excellent communication, people and customer service skills
• Ability to prioritize and effectively handle multiple tasks
• Be available to work holidays & weekends