Communication Technician (Public Safety Dispatcher)

City of Seagoville Police Department - Full-Time

Every call matters. Every second counts.
The Seagoville Police Department is seeking a skilled and composed Communications Technician to serve as the critical first point of contact in emergency and non-emergency situations. In this role, you are the calm voice in moments of crisis-the link that ensures officers, resources, and information come together when it matters most.

Our department operates within a newly remodeled and expanded facility designed to support continued growth, enhanced operations, and improved service delivery. As we continue to grow into this expanded space, we are building a strong team to support our evolving operational needs and strengthen our service to the community.

What You'll Do
• Answer and manage E911 emergency and non-emergency calls
• Dispatch police units and coordinate real-time emergency responses
• Maintain accurate records, reports, and documentation
• Provide administrative and operational support across multiple divisions
• Assist Patrol and Criminal Investigations Division (CID) as needed
• Adapt quickly and effectively in fast-paced, high-pressure situations

What We're Looking For
• Strong communication and multitasking skills
• Ability to remain calm, focused, and professional during emergencies
• High attention to detail and accuracy in recordkeeping
• Dependability and flexibility with rotating schedules
• Basic computer proficiency and a minimum typing speed of 30 WPM

Minimum Qualifications
• High School Diploma or GED
• Valid Texas Driver's License (Class C)
• Ability to pass a comprehensive background check, drug screening, and physical exam (including hearing and vision)
• Ability to obtain required State of Texas certifications (E911 Dispatcher, Records, etc.)

Schedule & Work Environment
• Full-time (40 hours per week)
• Rotating shifts required, including nights, weekends, and holidays
• Overtime may be required based on operational needs
• Fast-paced, team-oriented public safety communications environment

Why Join Us?
• Directly contribute to public safety and community well-being
• Gain experience supporting multiple divisions within law enforcement operations
• Work in a collaborative, mission-driven environment
• Access ongoing training and certification opportunities
• Serve within a newly remodeled and expanded facility supporting departmental growth and operational excellence

How to Apply

Submit your completed application by email to:
[email protected]

Or deliver/mail to:
City of Seagoville - Human Resources Department
702 N. Highway 175
Seagoville, TX 75159

Office Hours: Monday-Thursday, 7:30 AM - 5:30 PM

Qualifications

High School diploma or GED; must possess a current Texas Driver's License, Class C; Must be able to obtain all Departmental required licenses and certifications, and E911 Dispatcher and Records positions as required by State of Texas; MUST be able to type 30 wpm

Special Requirements

Must be available to work nights, weekends and holidays.