Customer Service Agent

Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply. Responsibilities: • Record customer interactions and follow up on their experience with our company • Find patterns in customer complaints and bring them to the team for improvement • Reply to incoming calls from customers including products and service questions, general information, and complaints • Ensure customer account information is up-to-date • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction Qualifications: • High school diploma, G.E.D. or equivalent • Previous work in a customer-facing position • Excellent active listening, interpersonal, and communication skills Compensation: $35,000 - $45,000 yearly

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Compensation:
$35,000-$45,000 per year