Front Receptionist

Weekend & Holiday Receptionist

Eminence Dickson Health and Rehab - Dickson, TN
Position Summary

Eminence Dickson Health and Rehab is seeking a dependable and professional Weekend & Holiday Receptionist to serve as the first point of contact for our facility. This role is essential in creating a welcoming, safe, and organized environment for residents, visitors, and staff.

The Receptionist will be responsible for managing incoming calls, greeting and screening visitors, and ensuring proper check-in and check-out procedures are followed in accordance with facility policies.
Schedule

• Weekends (Saturday & Sunday) 10:30a - 6:30pm
• Holidays as needed
• Typical shift hours may vary based on facility needs

Key Responsibilities

• Answer and direct incoming phone calls in a professional and timely manner
• Greet all visitors, vendors, and guests upon arrival
• Monitor facility entrance and ensure secure access at all times
• Check visitors in and out according to facility protocols
• Maintain visitor logs and ensure accuracy of records
• Provide general information and assist visitors as needed
• Communicate effectively with nursing staff and leadership regarding visitors or concerns
• Monitor lobby activity and report any unusual or suspicious behavior
• Assist with administrative tasks as assigned (filing, paperwork, etc.)
• Ensure confidentiality of resident and facility information (HIPAA compliance)

Qualifications

• High school diploma or equivalent required
• Previous receptionist, customer service, or healthcare experience preferred
• Strong communication and interpersonal skills
• Professional appearance and demeanor
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer skills
• Reliable attendance, especially on weekends and holidays

Physical Requirements

• Ability to sit or stand for extended periods
• Occasional walking and light lifting (up to 15 lbs)

Why Join Us?

• Supportive team environment
• Meaningful role serving residents and families
• Opportunity to be part of a compassionate healthcare team

Apply Today!

Join our team and help create a welcoming and safe environment for our residents and visitors.