Access Specialist | Patient Access Clerk – Emergency PT

Join a dedicated healthcare team as a Patient Access Clerk in the emergency department, working part-time to facilitate patient admissions, pre-admissions, status updates, and transfers. This role is essential in ensuring smooth patient flow and exceptional customer service within a regional healthcare setting in the Central Plains of the United States.

Key Responsibilities

• Collect and verify all necessary demographic and insurance information to admit or pre-admit patients, adhering to state and federal regulations with a high accuracy rate.
• Coordinate with financial counselors regarding private pay or uncertain insurance cases.
• Distribute admission paperwork promptly to relevant departments and staff.
• Assist with patient transport as needed, serving a diverse patient population from newborns to the elderly.
• Maintain strict compliance with HIPAA privacy and security standards concerning Protected Health Information (PHI).
• Collect co-pays, coinsurance, and deductibles according to insurance eligibility and contracts, and manage patient payments and daily deposits.

Education and Experience

No formal education or experience is strictly required; however, familiarity with medical terminology and prior clerical or computer experience is preferred.

Skills and Requirements

• Basic clerical, computer, and keyboarding skills.
• Effective communication abilities.
• Integrity, compassion, accountability, respect, and excellence in customer service and teamwork.
• Ability to manage conflict, adapt to changing priorities, and work autonomously.
• Strong leadership and coaching skills to support process improvements and team collaboration.

This position offers competitive pay and benefits, providing a meaningful opportunity to contribute to a community-focused healthcare environment in the Midwest region.