Service Receptionist | Hourly – Holmes Tuttle Ford Lincoln

Build a Career Where Customer Service Makes the Difference

You understand that the service drive sets the tone for the entire dealership experience. Your professionalism, organization, and communication skills help customers feel welcomed, informed, and confident in their decision to service their vehicle with us. If you're looking for a stable, team-oriented environment where your customer service skills are valued and respected, this is your opportunity.

Holmes Tuttle Ford is seeking a friendly and dependable Service Receptionist to support our high-volume Service Department. This role is ideal for a customer-focused professional who thrives in a fast-paced dealership environment and takes pride in delivering an outstanding first impression.

Why Work for Holmes Tuttle Ford?

Holmes Tuttle Ford has been a trusted name in automotive sales and service for decades-and our service department is built for long-term success.

• Customer-Focused Career Path: You play a critical role in the service experience. With training, support, and advancement opportunities, we invest in your growth
• High-Volume Franchise Store: A steady flow of service customers in a well-organized, professional service department
• Stability and Reputation: Long-standing community presence means reliable hours, consistent workflow, and job security
• Team-Oriented Environment: Work alongside experienced service advisors, technicians, and managers who value communication, teamwork, and mutual respect

Service Receptionist Job Responsibilities

• Greet service customers promptly and professionally upon arrival
• Answer and route incoming phone calls for the Service Department
• Schedule service appointments and update customer information accurately
• Communicate customer needs clearly to service advisors
• Maintain a clean, welcoming service reception and waiting area
• Assist with customer paperwork, signatures, and basic documentation
• Support service department workflow and internal communication
• Follow all dealership policies, procedures, and confidentiality standards

Service Receptionist Benefits & Compensation

In addition to compensation, we offer:

• Employer-subsidized Medical and Dental insurance
• Company-paid Life Insurance and Employee Assistance Program
• Optional benefits including Short- and Long-Term Disability, Accident, Critical Illness, and supplemental life insurance
• 401(k) with company match
• Paid Time Off that begins accruing from Day 1
• Employee discounts on parts, service, and vehicle purchases for you and your family

Service Receptionist Qualifications

• Prior receptionist or customer service experience preferred
• Automotive dealership experience a plus, but not required
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Excellent organizational skills and attention to detail
• Professional appearance and positive attitude
• Basic computer and scheduling system proficiency

Corporate Hiring Requirements: Must be at least 18 years of age and able to pass a background check and drug screening.

Apply today and become part of a service team where your professionalism and customer care make a real impact-every single day.