Accounts Receivable Associate

Title:Accounts Receivable Associate
Location: Throop, PA
Duration: 0-3+ Months
Shift: 8:30am to 5:00pm
Pay Rate: $ 18.25 /Hour

Job Duties:

• Perform daily reconciliation of accounts.
• Resolve problem checks and correct proofing errors.
• Make bank deposits and handle processing of checks.
• Contact shippers regarding checks that cannot be processed.
• Handle mail processing, data entry, typing, and form processing.
• Communicate extensively with customers via phone, including conference calls, to resolve unpaid accounts.
• Draft written correspondence to assist in collections and account resolution.
• Conduct advanced research and root cause analysis to resolve billing and payment issues.
• Maintain strong organizational workflows in a fast-paced environment.

Qualifications:

• Strong communication skills, both verbal (phone) and written.
• Excellent organizational and problem-solving abilities.
• Proficiency in Microsoft Excel (including VLOOKUPs and Pivot Tables) and Microsoft Word.
• Experience with customer service or call center environments preferred.
• Prior collections or accounts receivable experience is a plus.
• Ability to work independently and manage tasks efficiently.
• Must be adaptable to a hybrid work environment: Monday-Thursday in-office, with Friday work-from-home after training