Medical Assistant – Karina Combes Office

North Bend Medical Center

Job Posting

Position Title: Medical Assistant- Behavioral Health - Karina Combes Office

Reports to: Department Manager

Hours: Monday - Friday typically 8:00am - 5:00pm (Hours may vary slightly dependent upon patient scheduling)

North Bend Medical Center is currently hiring a Medical Assistant for our Behavioral Health Department for Karina Combes. Located in Coos Bay Oregon along the beautiful Southern Oregon coast. North Bend Medical Center hosts over 100+ providers in a variety of specialties and 400+ employees.

North Bend Medical Center is dedicated to providing opportunities for careers and making a difference in people's lives with a strong desire to help others. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. The strength of our agency lies in the diversity of our workforce and the perspectives our employees bring to their work at NBMC.

We are committed to offering:

• Competitive wages
• Excellent medical, dental and vision insurance options
• Generous paid time off
• 401k + company contributions
• Team-oriented atmosphere that values each of our employees as individuals and their work-life balance.

Full Job Description:

Position Summary:

The Medical Assistant will perform various duties to keep the healthcare practice running smoothly, including front and back-office duties; answering phone, scheduling patients, referrals, billing, triaging patients, rooming patients, assist provider with exams, process prescription refills, patient follow-up and processing of appropriate patient paperwork and electronic health record documentation.

Principle Responsibilities:

• Schedule appointments by phone or in person.
• Is accessible, available, and visibly present to members of PCBH team, primary care patients, and health professionals on a same-day basis during regular clinic hours.
• Provides triage and patient flow assistance to the Behavioral Health psychiatric provider.
• Handle patient notifications.
• Process patient paperwork, referrals, lab requests, etc.
• Facilitates Primary Care Provider and patient requests for same-day and future consultations with the psychiatric provider and BHCs.
• Manages and coordinates referrals to specialty behavioral health services including Mental Health and Substance Abuse services.
• Participates in Behavioral Health department team meetings and other organizational meetings as assigned.
• Assists with coordinating interpretation services for the psychiatric provider for providing culturally sensitive services.
• Responds effectively to people of all ages in a state of behavioral health crisis in person and on the phone.
• Develops and maintains an up-to-date list of community resources, mental health and substance use referrals. Provides information, support and community agency referral for community members as needed in collaboration with Care Management department.
• Assists in implementation of policy, procedures, and quality improvement activities within the Behavioral Health department as directed.
• Process prescription refills.
• Clean and prepare exam rooms.
• Room patients, take vitals and complete patient intake forms including screener/flowsheet entry.
• Administer injections.
• Assist provider with exams, if needed.
• Provide support to team members in providing excellent patient care.
• Maintain strict confidentiality.
• Demonstrate safe work practices.
• Perform other tasks as assigned.
• Billing if needed.
• All employees have a responsibility to comply with our organization's policies and procedures, and the code of conduct.

Qualifications:

• High school diploma or GED
• Excellent interpersonal skills
• Flexible, able to prioritize and multitask in an ever-changing environment
• Good analytical, oral communication and written communication skills
• Maintain a professional attitude and appearance
• Use of computer and telephones
• Consistent and punctual attendance