Facilities B (Arcade Tech)

Position Summary:

At Triple Shift Entertainment we’re proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Facilities B follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the facilities area.

The Facilities B technician will be primarily responsible for the repair and maintenance of all arcade games. When not working on arcade this position will support the upkeep of the pin spotters/pinsetters, and other facilities equipment and assure proper working order, maintain all safety procedures, and ensure that the shop and machine area are always clean and organized. Follow preventative maintenance program for all center equipment; will ensure that the venue is clean and maintained according to Triple Shift policies and procedures.

Pay Range: $18- $23/hour

Responsibilities:

Perform installation, preventive maintenance, and repairs on arcade games in a high-traffic environment to ensure a consistently positive guest experience.

• Test arcade games routinely to ensure proper operation and maximize uptime.
• Maintain accurate inventory of arcade game parts to support continuous functionality.
• Maintains the highest standard of facility appearance, including storage areas and game room maintenance schedules while following policies and procedures and reporting needed changes.
• Show Excellence by regularly inspects arcade, bowling facility electrical, mechanical, and computerized equipment to include automatic pinsetter, automatic ball returns, automatic scoring systems, automatic bumper systems, sound and lighting systems, automatic ball polishers, ball resurfacing machines, lanes stripping & oiling machines and drill presses.
• Diagnosing equipment malfunctions by referring to manufacturer's diagrams and specifications, schematics, and wiring diagrams using test equipment.
• Own It by performing operational checks, visually check for worn or damaged parts, trace wiring, disassemble, make necessary adjustments, repair, or replace defective mechanical and electrical components or parts using soldering irons, wrenches, pliers, screwdrivers, and other hand tools.
• Clean and lubricate machines according to established maintenance schedules.
• Measures and regulates sweep of rake on automatic pinsetters using hand tools and gauges.
• Respect the importance of maintaining accuracy by running automatic pinsetter through complete cycle and inspects for pin setting accuracy.
• Own it by assuring lanes beds meet USBC standards and adjusts lanes and pin decks as required.
• Maintains required records and reports.
• Initiates requests for spare parts, supplies, hand equipment
• Performs general housekeeping tasks to ensure proper standard of appearance, cleanliness, and safety of venue.
• When needed, perform other mechanical and electrical work for the venue.
• Courage to work other duties as assigned.

*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.

Requirements

• Ability to read, analyze, and interpret common technical manuals and schematics.
• The Courage to multi-task within a fast-paced environment
• Good analytical/critical thinking
• Hands-on experience with facility and equipment installation, repair, and maintenance; arcade game experience is a plus.
• Experience in performing schedule preventive maintenance on facilities/equipment.
• Good communication skills with Spirit
• Ability to lift and move at least 50 pounds.
• Excellence showing superior time-management skills.

401k Information:

You will be eligible to begin contributing to a 401(k) on the first of the month following your first 90 days of service and if you meet the minimum hours criteria. The minimum criteria for employee eligibility are 1) employees must be 21 years of age or older and 2) must work 250 hours in 90 days or an average of 1,000 hours in one year. Triple Shift Entertainment will match qualified 401(k) contributions as follows: $1 for $1 for the first 3% and $0.50 for $1 on the next 2% on what employee contributes to their 401(k) and you are considered fully vested immediately.

Benefits:

Please copy and paste the links below into your browser to view information on benefits offered to eligible employees-

Employee Premiums link - Benefit Premiums
Benefits Guide 2026 link - Benefits Guide 2026

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.