ENT AR Rep

MUST HAVE ENT EXPERIENCE

Key Responsibilities

• Review and manage accounts receivable for ENT services, ensuring timely follow-up on unpaid claims and patient balances.
• Submit and track insurance claims for office visits, diagnostic procedures, allergy testing, surgeries, and audiology services.
• Research and resolve denials, rejections, and underpayments by coordinating with payers and providers.
• Post insurance and patient payments accurately, reconciling daily deposits and balances.
• Communicate with patients regarding balances, payment plans, and financial assistance options.
• Verify insurance eligibility and coverage for ENT-related services and procedures.
• Maintain accurate and up-to-date patient account documentation in billing/EMR systems.
• Ensure compliance with HIPAA, payer regulations, and internal billing policies.
• Assist in preparing AR reports and identifying trends to improve collections and reduce denials.
• Collaborate with coding, billing, and front-office teams to resolve account discrepancies.

Qualifications

• High school diploma or GED required; Associate's degree in business, healthcare administration, or related field preferred.
• 1-3 years of experience in medical billing, AR, or revenue cycle management (ENT or specialty practice experience preferred).
• Strong knowledge of medical billing codes (ICD-10, CPT, HCPCS), with familiarity in ENT and audiology codes a plus.
• Proficiency in EMR/EHR and practice management software.
• Excellent organizational, analytical, and communication skills.
• Ability to manage high-volume AR in a fast-paced environment.